Senior UX Designer

Seattle, Washington, USA

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Posted 1 month ago

The Amazon Operations People Product Team design team is looking for a senior UX Designer to reinvent the next generation user experience for Amazon hourly associates. We create products and experiences for associates throughout their career at Amazon–from applying an hourly job at Amazon, identifying the best shifts for their schedule, opportunities to pick up additional work, choosing when they get paid, engaging with their peers, to looking for their next career opportunities. The experiences design directly impacts the lives of associates by helping associates achieve the work life harmony that is best for them. We are also committed to helping Amazon acquire, train, and retain associates to fulfill Amazon’s mission to be the world’s most customer-centric company.

We are looking for a highly-determined, highly-curious, experienced UX Designer to lead one of our new initiatives’ design strategy. This person will work collaboratively with a team of product managers, engineers, executives, as well as UX leadership, a team of passionate and creative UX designers, researchers and design technologies to improve how associates interact with their job and Amazon. You’ll drive UX design from early-stage concepts all the way through final delivery and launch. Candidates must be responsive, flexible and able to succeed in a fast-paced environment with a high-degree of independence and ownership to thrive in collaborative work environments.

Key Responsibilities
- Create elegant and intuitive user experiences by incorporating user insights, business requirements and technical constraints.
- Lead the planning and strategic phases of a project. Proactively pitch new CX ideas, backed by a strong, well-articulated rationale.
- Quickly and iteratively create user flows, wireframes, prototypes, high fidelity mockups with detailed visual design specifications for mobile, and web interfaces throughout the design process.
- Independently deliver UX solutions for problems of large scope and complexity. Work through ambiguity, and adapt your approach to meet the needs of multiple stakeholders.
- Be a champion for user-centered design by partnering with researchers to test your solutions in front of users; and be willing to build lightweight prototype, conduct scrappy and quick user testing on your own if required.
- Present design work to UX, Product, and Engineering teams, as well as stakeholders and executive leadership.
- Contribute to user experience design guidelines and development best practices and standards at Amazon Design Community.
- Proactively mentor and lead other designers.

Basic Qualifications

- Bachelor's degree in design, human-computer interaction (HCI) or equivalent professional experience.
- Minimum of 8+ years of industry experience in UX design or related discipline.
- An online portfolio or samples of work demonstrating experience in user-centered design solutions and product design innovation. Must illustrate solving for multi-platform UX challenges and demonstrate scalable, user-friendly design solutions.
- High proficiency in a variety of design and prototype tools such as Sketch, Invision, Figma, Framer, Azure, and the Adobe Creative Suite; command of technologies (web, Android, iOS, etc.).
- Experience planning and executing effective customer research, solo, or in partnership with a UX Researcher.

Preferred Qualifications

- Exceptional problem-solving abilities and solid design instincts who can translate user and business needs into fantastic solutions.
- Excellent communication, presentation, and interpersonal skills.
- Strong visual design skills to complement your UX skill.
- A strong track record of iterative design, working closely with product and tech partners from inception through implementation.
- Ability to work gracefully and have a bias for action in a fast-paced, sometimes ambiguous environment.
- Ability to drive the design review cycle and close on design requirements independently.
- Fluency in best design practices across mobile, web platforms and devices, as well as strong knowledge of usability principles and techniques.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Job tags: Azure Engineering Experience design Figma Framer Human-computer interaction InVision Product design Prototypes Research Sketch User experience User flows User testing UX design Visual design Wireframes