Product Design Lead, Education

New York City

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Posted 1 week ago

 

MongoDB is looking for an experienced Education Design Lead to manage a talented, growing design team. This leader is someone who is passionate about improving the world through design, making technology accessible to more people, and bringing out the best in their team. This design leader should care deeply about taking complicated concepts and distilling them down in simple ways that many people can understand, and helping others do the same. 


We’re searching for someone who will:

  • create simple, elegant experiences 
  • increase revenue through improved UX 
  • help define the future of Product Design at MongoDB

...all while bringing out the best in their team.


You’d work closely with engineers, product managers, user researchers, and other stakeholders to identify user goals, set design strategy, and support an evolving user-centered product development process.

Responsibilities

  • Help define and implement the user experience Education products at MongoDB
  • Develop a deep understanding of users through ongoing research and analysis of user behavior patterns
  • Contribute to high-level strategic decisions with the rest of the product team and other stakeholders
  • Give and solicit feedback from other designers in order to continually raise our bar for quality
  • Partner with PMs, engineers, and content strategists to oversee the user experience of a product from concept to launch
  • Own our core values and adhere to them in your work
  • Stay up to date with best practices in various aspects of product design (interaction design, user research, etc.)

Sound like a good fit? Here’s what else we’re hoping you’ll bring.

Minimum Requirements

  • 5+ years of experience in a Product Design or UX role
  • 1+ years of experience leading or managing a design team or equivalent experience mentoring junior designers

Hard Skills

  • Hiring, coaching and retaining great design talent
  • Evaluating project complexity and working with product design leadership and product management to define roadmaps 
  • Thinking big, and driving design team goals forward
  • Using qualitative and quantitative data to iterate on new designs, without letting the data dictate all possible pathways 
  • Deep understanding of layout, visual hierarchy and UX pattern best practices
  • Leading product direction and eliciting ideas from other team members, including those that are junior
  • Storytelling, with great communication skills
  • Recognizing good (or not so good) design patterns and providing constructive design critique
  • Partnering and negotiating with cross-functional teams across the organization
  • Advocating for direct reports, representing Product Design Team goals
  • Improving design process and efficiency

Soft Skills

  • Personable, able to work with roles from all functions and strongly advocate for expressing user needs through design
  • Comfortable with ambiguity and continuous feedback
  • Intellectually curious, always asking “how can we improve?” 
  • Care deeply about the impact of your work
  • Positive, resourceful mindset
  • Desire to improve self, others and the experience our customers receive
  • Open and honest
  • Demonstrates humility, as well as an ego-free and highly collaborative attitude
  • Understands that great ideas for product design often come from unexpected places 
  • Confidently express firmly held beliefs, but willing to change based on new evidence
  • Proactively provides and seeks constructive feedback

What makes our design team great? 

  1. We value doing what’s best for each other, for the team and for the customer
  2. We encourage open, honest, authentic communication that’s always respectful
  3. We use both primary research and user research to make sure our designs are based on facts vs. opinions
  4. We believe that good ideas come from everywhere and that we are the facilitators of great design vs. the sole creators of design
  5. We give each designer appropriate autonomy and ownership over their designs and encourage everyone to add their special pizzaz
  6. “Sign-off” is more about providing guidance and helping to fill in gaps vs. command and control, or dictatorial design
  7. We have a strong design feedback culture
  8. We are embedded on small teams with engineering and product managers 
  9. We like to have fun

Each person who joins our team adds something unique and special, changing the team for the better. If you’re ready to bring your passion for user experience to a global technology leader, we’d love to hear from you!

  *MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*
Job tags: Coaching Engineering Product design Product management Research User experience User research