Product Analyst, Commerce

Bengaluru, India

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Maker of team collaboration tools
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Posted 1 month ago

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.
Does the challenge of scaling a fast-growing company by powering it with data, reporting, and analytics excite you? Using your business instincts and creativity, you will support a market-leading product with nuanced analysis, actionable insights, and strong recommendations. 
The commerce system at Atlassian processes millions of dollars every week. It is also the way customers buy and subscribe to new products, upgrade & manage their bills so it has a huge impact on the company’s revenue. We need you to help us understand how customers are navigating the system, where there are opportunities and how changes we make are impacting buyer journeys. 
We're growing quickly, so you'll need to help define, implement, and scale the systems and processes for sustainable growth. If you love finding patterns amidst chaos, making quick decisions, and getting your hands dirty in data, this could be a great fit!

On your first day, you'll have:

  • 5-7 years of experience in analytics
  • 2-3 years of experience in e-commerce, buyer journeys
  • Advanced proficiency in SQL
  • Expertise on working with engineers to implement behavior tracking/analytics instrumentation
  • A strong intuition for crafting raw data and analysis into well-written and persuasive content
  • The ability to juggle multiple projects and priorities
  • Experience collaborating with senior management and translating insights into decisions and actions
  • Comfort operating in ambiguous, fast-changing environments
  • Proficiency in at least one analytics & visualization tool such as Tableau, Looker, Mode, Plotly, etc.
  • A willingness to learn and adapt to new technologies and methods as needed
  • The ability to travel to San Francisco & Sydney at least twice a fiscal year

It's great, but not required, if you have:

  • Experience working in a global environment with remote teams
  • Exposure to financial data & experience partnering with Finance teams
  • Familiarity with the B2B purchasing experience (multiple decision-makers, buying through partners etc.) 
  • Experience with scripting and analysis languages (Python, R)
  • Expertise using Git
  • Expertise using Splunk
  • Deep knowledge of statistics and probability, especially in relation to experimentation
  • An advanced degree in a quantitative discipline such as statistics, economics, mathematics, or computer science
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
Job tags: Analytics Python SQL