Product Designer

Cluj-Napoca, Romania

8x8, Inc. logo
8x8, Inc.
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Posted 2 weeks ago

8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience.  With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook.
As Product Designer you will have a strong technical background and will closely collaborate with Engineers and Product Managers to design products that are simple but great for the user, focusing on interaction and visual design. You’ll conduct user research and produce wireframes, prototypes and UI mockups and help develop our design language. You’ll participate in brainstorming, concept development sessions and internal creative critiques. 

Responsibilities:

  • Understand our users and the nature of their problems
  • Help teams focus on key challenges turning research into meaningful insights
  • Work with product teams to help establish clear vision and direction
  • Seek rapid user validation through prototypes
  • Support product & engineering teams throughout design & implementation processes with UX and UI design deliverables, user-flows, IA, wireframes, prototypes, hi-fi mockups and detailed interactions
  • Refine and improve usability of solutions through testing, analysis and iteration
  • Synthesise, create and contribute to reusable design patterns and libraries across products/company
  • Champion quality and coherence of end-to-end user experience

Qualifications:

  • Experience in a similar UX/Product design role
  • A portfolio demonstrating strong visual design, problem solving and a solid knowledge of web design principles
  • Ability to communicate clearly design ideas, via user journeys, process flows, interactive prototypes, wireframes and other UX deliverables with confidence and enthusiasm
  • Proficiency in:
  • Visual Design software; Sketch/Figma etc
  • Wireframing and Prototyping software; Axure, InVision, Framer
  • User testing know-how
  • Lead and deliver design projects to tight deadlines
  • Knowledge of both web and mobile platforms with a good grasp of their technological limitations
  • Understanding of SaaS and/or CPaaS market and application delivery with proven practice
  • Self-motivated, proactive, able to work independently, and perform multiple tasks under minimal supervision
  • Continually looking to learn and grow as a designer and help others along the way
  • Demonstrates exceptional capacity for taking ownership of issues through to resolution

Working at 8x8:

  • Industry leading, award winning technology and recognised on two Gartner Magic Quadrants
  • Inclusive, supportive and collaborative culture yet with a winning mentality
  • Encouragement and environment to make a difference
  • Fun – check out our Instagram posts in the UK, Romania and the US, the smiles are real
  • Deep passion for doing the best for our customers, giving them the best service and the best technology
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.View the Participant Poster in English | Español.View the Right to Work Poster in English | Español.
We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws.  Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line)
For European Job Applicants our Job Applicant Privacy Notice can be found here.
Job tags: Axure Engineering Figma Framer InVision Product design Prototypes Research Sketch UI mockups User experience User research User testing Visual design Web design Wireframes