UX Designer, Buyer Payment Risk

Seattle, Washington, USA

Full Time
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Posted 1 week ago

Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? We are seeking a UX Designer for Buyer Payment Risk who is passionate about providing exceptional service, thinks globally, and has the ability to contribute innovative ideas to maximize customer satisfaction.

Amazon’s Buyer Payment Risk (BRP) team is constantly innovating new ways of building the next generation of fraud prevention solutions for our Customers. We hold high standards for the experiences we deliver for Customers; our fingerprints are on millions of daily transactions; our employees are smart, passionate about protecting Customers, and fun to work with.

We are looking for an entrepreneurial UX Designer who will help define, build, and deliver customer experiences for payment fraud worldwide. We are building innovative customer-facing products and groundbreaking experiences to help keep our customers safe and build trust. As a UX Designer, you will operate with a high degree of independence and ownership, including areas where the program strategy is still being defined. You will use your judgement and practical experience in UX best practices and processes, product design and data visualization.

You’ll be able to create solutions that scale utilizing multiple tools to communicate your ideas such as user flows, storyboards, wireframes, mockups, and design specifications. Your efforts will be instrumental in delivering innovations that drive business impact by working across teams of Product Managers, software engineers, and business partners.

Basic Qualifications

· 4+ years of professional work experience as a user experience designer, interaction designer, information architect, or similar UX-related role, on enterprise products, including mobile.
· An online portfolio or samples of work demonstrating a range of artifacts developed in creating a variety of visual solutions.
· Understanding of information architecture, user interface design, and visual design sensibility.
· Proven track record of delivering compelling visual solutions.
· Ability to expertly articulate ideas, design decisions, and design work to senior level stakeholders.
· Track record of creating user-centered design approaches and activities (e.g., conducting usability studies, roundtables, performing user research) and producing recommendations.
· Prototyping with your preferred tool (Axure, Invision, Sketch, etc).

Preferred Qualifications

· Proven experience influencing senior-level product managers, design leadership, and engineering leadership on best design solutions using data as a rationale for decisions.
· Solid written and verbal communication skills with the ability to present a strong rationale for design decisions.
· Strong time management skills and the ability to provide design leadership-level work independently.
· A bachelor's degree in interaction design, human-computer interaction (HCI), or related UX degree is ideal.
· Ability to generate interactive prototypes in HTML, JavaScript, & CSS is a plus.
· Strong sense of ownership as you will own the UX for the full range of tools used to prevent fraud (internal and customer/seller facing)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job tags: Architect Architecture Axure CSS Engineering HTML Human-computer interaction Interface design InVision JavaScript Product design Prototypes Research Sketch Storyboards User experience User flows User research Visual design Wireframes