Product Owner - Digital

Melbourne, AU

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Posted 1 month ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
The Role: 
As a Product Owner within the Digital team you will have the overall responsibility of working cross functionally to define and develop solutions which deliver value to small businesses and their connections. 
You will work with a delivery team who will look to you for guidance and support to build the best digital experience for our customers, specifically looking at onboarding for new customers via our website. 

You will have the opportunity to:

  • Work with product teams such as engineers, content strategists, ux designers, data analysts, optmisation specialists as well as members of the wider business to bring solutions to the market;
  • Define a product backlog that focuses on achieving agreed initiatives from the roadmap;
  • Enure user stories accurately reflect the who, what and why;
  • Understand customer pain points and use your prioritisation skills to make the right call on what’s needed to be addressed and when;
  • Use your research and analytical skills to make decisions and juggle the wise range of enhancements and bug fixes that will come your way.

In order to be successful in this role, you will have:

  • Experience in building software for the internet;
  • Experience work in a SaaS environment;
  • Experience in a direct to consumer sales environment;
  • An analytical and commercial mind, wanting to understand your customer, and the impact your product can have;
  • Hands on experience agile processes and principles;
  • Extremely strong stakeholder management skills;
  • Experience working in a digital product space.
Why Xero?
At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.
Job tags: Research User stories