Product Owner

Holmdel, NJ

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Posted 1 month ago

WorkWave is seeking a highly motivated, experienced and enthusiastic Product Owner to collaborate with a cross functional team on Payments and Core Service Platform. The Product Owner works closely with the product team to develop and translate a vision for the product and is responsible for communicating that vision to the scrum team. The Product Owner works with product management, customers, sales, marketing and development teams to ensure that business, quality and functional goals are met with each product release. You’ll be responsible for helping to shape the roadmap and oversee the execution of the roadmap. This includes defining requirements, writing user stories, prioritizing initiatives, and driving scalability and other investments for the product.  An understanding of user centered design, empathy for end users of the product and the ability to effectively gather customer pain points and identify solutions is critical.  Deep product knowledge must be developed in order to serve as the product expert for all stakeholders.


  • Collaborate with product management, product marketing, support and sales to translate business requirements into user stories for the development teams to implement
  • Develop and maintain an appropriately prioritized backlog of user stories for implementation
  • Work with product management and technical leads to determine scope and priorities for product development cycles
  • Work with development teams to ensure that they understand the vision for the product and are designing great features for our customers
  • Develop appropriately detailed specifications for product features so that they are clearly understood by the development teams
  • Interview customers and work with UI/UX to utilize user testing to gather and validate requirements
  • Evaluate and validate with development teams the effort estimates for user stories and features
  • Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency
  • Act as an ambassador for the product internally and externally, and as the primary technical contact for queries related to the product
  • Bridge the gap between our technical needs and the requirements of our users including providing detailed product requirements for implementation of changes to our systems
  • Work with key stakeholders across the company to ensure successful product releases
  • Work hand-in-hand with Support and QA teams to collect and classify defects, prioritize appropriately and ensure expected functionality is fully understood


  • Bachelor’s degree or higher – or the equivalent, preferably in relevant technical fields such as Computer Science, Analytics, etc.2+ years of experience as a product owner in an Agile software development environment
  • Expertise communicating progress at each phase of development as appropriate, including published roadmaps, requirements and other information
  • High degree of both technical expertise and business acumen
  • Strong results-orientation combined with excellent judgment and problem-solving skills; track record of product success
  • Demonstration of outstanding communication skills internally and externally, across teams and functions
  • Demonstration of attention to detail, strong organization and planning skills
  • PREFERENCE: Experience with payment system technology, banking or payment processing
A FEW WORDS FROM THE HIRING MANAGER:“I need a person who is self motivated and can keep up with the increasing demands and “do whatever it takes”. The right person can work well across departments/teams effectively, keeping a cool head when things aren’t going according to plan.  Are you for the challenge and ready to quickly learn our customers and target industries as well as the product?  If you can actively communicate my product vision and strategy to broad ranging groups, professionally and consistently you may be the right fit.”
WHAT YOU SHOULD KNOW ABOUT US:• We are laid back but buttoned up. We have a casual work environment with a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers• We give a damn and deliver service and solutions that make a real difference in the lives of our clients and their businesses• We embrace quirkiness by openly accepting others as they are and building strong partnerships based on trust• Teamwork and collaboration is key to help our colleagues and customers solve their challenges• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! 
CUT THE COMMUTE!• This position is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey• With everything you could find in a great downtown -- from restaurants and retail to art and culture the Bell Works “Metroburb” is a microcosm of innovation, possibility, and inspiration and WorkWave is proud to be a part of it• We work hard but play hard too...need a break? Kick back in our common area, play a game of arcade basketball, video games in our game rooms or face off in a ping pong match 
RELAX, WE'VE GOT YOU COVERED:• Employees can expect a robust benefits package, including health and dental, generous paid time off and 401k with company matchAND BEYOND...• Tuition reimbursement• Financial wellness and employee discount programs• Health and wellness focused work environment - 24/7 access to Teladoc services, optional standing desks and office fitness challenge• Stay hydrated and recharge with unlimited water, coffee and tea• 401K-9 Doggie Daycare Discount Program• Charitable donation match program• Opportunities to participate in charitable events and give back to the community 
GROW WITH US:• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense! 
JOIN OUR WINNING TEAM!• 8 Time winner of Best Place to Work in New Jersey by NJBiz!• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job tags: Analytics Product management Scrum User stories User testing