Senior Manager, UX Design

Toronto, Ontario, Canada

Full Time
Goodfood Market Corp. logo
Goodfood Market Corp.
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Posted 1 month ago

Goodfood Market (TSX:FOOD) is a leading online grocery service in Canada, delivering fresh meal solutions that make it easy for members from coast to coast to enjoy delicious meals at home every week. Goodfood’s mission is to make the impossible come true, from farm to kitchen, by enabling members to do their weekly meal planning and grocery shopping in minutes. Goodfood members get access to a unique selection of products online as well as exclusive pricing made possible by its world-class direct-to-consumer fulfillment eco-system. Goodfood currently has more than 270,000 active subscribers and over 2,800 dedicated and passionate employees across Canada.

Reporting to the Director of Product, the Senior Manager, UX Design will be responsible for managing and guiding our product design team on our journey to build world-class user interfaces and experiences for our members. We are looking for someone with strong organizational and management skills with a passion to continue devoting a portion of their time designing an innovative, frictionless shopping experience for our members.

Job Responsibilities

  • Mentor and coach the product design team, ensuring high-performance and growth while fostering an inspiring and inclusive design environment
  • Creating a design pipeline and managing conflicting priorities
  • Exercise sound business judgement to enable the team to achieve its KPIs
  • Design an aspirational end state but also adapt designs to the fast paced environment
  • Accountable for overall website and app design direction in collaboration with cross-functional teams as well as technology and business stakeholders
  • Implement UX product design best practices, including customer research and adapting best practices to compliment Goodfood values
  • Manage stakeholders, run design workshops, share designs and incorporate feedback

Requirements

  • A degree, diploma, certificate or equivalent in Design, Human-Computer Interaction, or other design-related discipline
  • 7+ years of cumulative product design experience with 3+ years in a lead or mentorship role
  • A strong portfolio that showcases your design vision and problem solving skills
  • Experience leading the work through others as well as developing and mentoring designers
  • Ability to identify challenges and work independently to develop solutions
  • Experience working with agile methodology and iterative development
  • Superior relationship-building, communication and negotiation skills
  • Entrepreneurial spirit and able to adapt with a rapidly growing organization
  • Bilingualism (French - English) is an asset
  • Passion for food

Why Goodfood?

Our team strives to give our members a world class customer experience. We believe in being ambassadors of the brand to make the impossible come true from the farm to table!

What we have to offer our employees:

  • E-commerce/ Start-up and fun work environment
  • Ability to directly impact company results
  • Competitive Group Insurance
  • Personal days
  • Bonus program
  • Annual fitness credit
  • Goodfood credits
  • Employee stock purchase plan
Job tags: Human-computer interaction KPIs Product design Research UX design
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