Senior Product Manager, API Ecosystem

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Posted 3 weeks ago

The Role
The mission for this role is to build a scalable Outreach API ecosystem for customers and developers to extend Outreach to deliver value to our end users.  Over time as we extend our support for developer SDKs, this role will help build a thriving partner and ISV ecosystem to deliver on a “first of its kind” marketplace for the Outreach platform by the end of 2022.

In this role you can expect to

  • Drive the API ecosystem for Outreach - defining the vision, strategy, and roadmap for the area
  • Partner with engineering to build and maintain a roadmap around our prioritized API backlog to serve our end users
  • Own instrumentation, monitoring, analysis and reporting of our public API usage
  • Lead product discovery and roadmap sessions with key prospects and customers
  • Worked with partners in internal Sales, Onboarding Success, Customer Success and Technical Success teams to ensure the API strategy and roadmap caters to the needs of our customers, ensuring customer value and retention
  • Lead our product API release cycles end-to-end collaborating closely with senior peers, internal cross functional teams as well as external customers and ISV partners

Basic Qualifications

  • 8+ years of experience building great products, including responsibilities driving prioritization, trade-offs, and timelines
  • High intellectual horse-power, deeply analytical, high EQ, curious, process oriented. Knows the art (user love) and science (metrics based growth) of product management
  • Comes from an API-centric company and culture. Must have designed, rate limited and built public APIs in prior experience. Strong people skills and can get a team excited about a API-first culture
  • Strong technical aptitude; has prior experience in building external APIs and webhooks to connect with external systemsHave worked with cross functional team to document, package, price API offerings to enterprise segments
  • Strong people skills; can hype up a team rally behind a common product mission
  • Ability to define long-term business strategy, and drive impact on short-term product goals
  • Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
  • Deep understanding of customer needs, and strong motivation to tackle their problemsDemonstrated technical proficiency and effectiveness working closely with engineers
  • Strong skills around cross-functional collaboration, influence, and communication
  • Strong analytical abilities and prior experience with building business cases, data analysis, and problem-solving

Preferred Qualifications

  • Familiar with modern BI/visualization, sales-tech and mar-tech space.  Ideally even built product integration with a Sales, Marketing, Analytics and BI platform
  • Built, managed and maintained a product line in a related GTM motion in B2B/SaaS application stack
  • Bachelor's degree; MBA or related graduate degree preferred
Job tags: Analytics Engineering Product management