Product Designer (UI/UX)

Hong Kong

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Lalamove
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Posted 3 weeks ago

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.With 1600+ employees spread across SEA, INDIA and LATAM, our 6-years old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realise this vision with a ‘global’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing  an even more global presence.
The Product Designer is a design expert, and have responsibility to iterate on existing, or create new design patterns. from participating in team design, scoping to prioritization discussions. The designer learns the qualitative and quantitative research, and business context behind team’s design decisions.

Products and teams:

  • Know your product area
  • Demonstrate proven knowledge of jobs, how competitors solve them, and where gaps exist
  • Show your work towards your product vision in alignment with your team
  • Frame your work to relate back to the long-term goals of the product
  • Earn partners’ trust to drive effective relationships
  • Build high-quality products with your team and improve on them

Execution

  • State clear problems based on research and data, align the team on them
  • Design our systems, not just elements or pages
  • Start solving related problems in our products
  • Explore concepts, narrow to the best solution
  • Use the best formats and fidelities for your work
  • Get great design work shipped quickly
  • Balance perfect and done
  • Optimize for coherent task completion
  • Choose logical UI patterns
  • Deliver polished visual design and transitions

Behaviour

  • Communicate all work clearly and concisely
  • Collect, process, and respond to feedback
  • Develop strong opinions, weakly held
  • Help others: be generous with time and feedback
  • Hold teammates to a high standard
  • Refer candidates to our Recruiting team
  • Actively engage with the design community

Result

  • Obsessively maintain all regular personal goals
  • Prioritize your efforts, make explicit tradeoffs
  • Work autonomously and quickly
  • Don’t wait for permission
  • Be organized; don’t rely on others for notes or follow-up
  • Flag delays, issues early
  • Don’t stop at your design; improve related work
  • Pay down design debt to keep systems healthy

What you'll need:

  • Minimum 4 years of relevant experience
  • Balance business growth and customer problems, and care deeply about the measurable impact of your work
  • Deep understanding of key UI/UX principles; ie. user centered design vs. design thinking
  • Comfortable interfacing with UX, product and technical teams in an agile development environment
  • Make decisions based on evidence and love making incremental improvements which lead to larger impact
  • Analysing your designs by interpreting both qualitative and quantitative data.
  • Understand how to de-risk a design, and have a good understanding for how much design is enough to ship
  • Reflecting on, and improving, the team’s processes is something you naturally engage in every day
  • Candidates must submit their portfolio along with resume.
Job tags: Design thinking Research Visual design
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