Product Manager - Globalisation

London, United Kingdom

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8x8, Inc.
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Posted 1 week ago

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. [NYSE: EGHT] is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.
For additional information, visit www.8x8.com, or follow 8x8 on LinkedInTwitter and Facebook.
This is a remote working role and can be based in the UK or Romania
The Role
Our Product Managers are directly responsible for helping drive and deliver the company’s projects to ensure strong top-line growth.  The main responsibility of this position will be to take new and existing products to global markets. Success will be determined by the clarity of the product capabilities as well as the growth of the product in each expanded market. This requires working with our Engineering team, other Product Managers and key business stakeholders across the organization to define clear business outcomes and ensure those outcomes are delivered effectively. 
Responsibilities
• Take ownership to synthesize and identify a problem and determine the set of outcomes that will address the problem and recommend a solution• Define a feature set that will provide immediate value.  Creating a plan to iterate on the solution to expand market reach of the product both horizontally and vertically• Plan and create sets of metrics, be held accountable for the metrics, set goals and success criteria to track towards these metrics• Prioritize features, assess requirements, articulate these to Engineers, identify dependencies and accept finished work based on criteria while considering trade offs in bringing products to market• Seek out and engage with stakeholders to determine features to be built with any risks, assumptions or concerns documented and understood• Realise and identify trade offs of product decisions both technically and for the customer value.• Communicate with both stakeholders and engineers to ensure product clarity and understanding. This includes clarity execution within engineering as well as business value to departments like Sales and Marketing
Skills and Experience
• Degree in Computer Science, Business Process, MIS or comparable degree or hands on working experience of 5+ years with Engineering teams and Business Stakeholders• Knowledge of system and software quality assurance best practices and methodologies• Flexible and adaptable in regard to learning and understanding new technologies• Excellent project delivery skills• Excellent written and oral communication skills• Excellent interpersonal skills• Excellent problem-solving, analytical and investigative skills• Ability to conduct research into software-related issues and products• Self-motivated and directed• Keen attention to detail• Proven analytical and problem-solving abilities• Ability to effectively prioritise and execute tasks in a high-pressure environment• Telephony experience not required but highly valued
Working at 8x8
• Industry leading, award winning technology and recognised on two Gartner Magic Quadrants• Inclusive, supportive and collaborative culture yet with a winning mentality• Encouragement and environment to make a difference• Fun – check out our Instagram posts, the smiles are real - https://www.instagram.com/lifeat8x8_uk/ • Deep passion for doing the best for our customers, giving them the best service and the best technology

For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page.
8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to. For European Job Applicants our Job Applicant Privacy Notice can be found here.
Job tags: Engineering Research