Sr. Product Manager - Security & Fraud

Remote, US Pacific Time Zone Hours, United States

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8x8, Inc.
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Posted 1 month ago

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. (NYSE:EGHT) is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.
For additional information, visit, or follow 8x8 on LinkedIn, Twitter, and Facebook.
Our Product Managers are directly responsible for helping drive and deliver the company’s projects to ensure strong top-line growth.  The main responsibility of this position will be to work with our security and fraud teams to evaluate business risk in order to effectively prioritize resources in the engineering and devops teams to address the risk. Success will be determined by the clarity of the risk assessment and ability to work with respective teams to implement solutions. This is an exciting and challenging role where the ability to break down complex problems and communicate effectively will be key. Strong knowledge of a range of topics including AppSec, Cloud Security, DevSecOps, PenTesting, IT Security, and Governance Risk & Compliance will be expected and required for success in this role.


  • Ability to take ownership to synthesize and identify a problem and determine the set of outcomes that will address the problem and recommend a solution.
  • Ability to define a feature set that will provide immediate value.  Creating a plan to iterate on the solution to expand market reach of the product both horizontally and vertically.
  • Plan and create sets of metrics, be held accountable for the metrics, set goals and success criteria to track towards these metrics.
  • Prioritize features, assess requirements, articulate these to Engineers, identify dependencies and accept finished work based on criteria while considering tradeoffs in bringing products to market.
  • Needs minimal direction in seeking out and engaging with stakeholders to determine features to be built with any risks, assumptions or concerns documented and understood.
  • Realizes and identifies trade offs of product decisions both technically and for the customer value.
  • Communicates effectively with both stakeholders and engineers to ensure product clarity and understanding. This includes clarity execution within engineering as well as business value to departments like Sales and Marketing.
  • Normally receives little instruction on day to day work and general instructions on new assignments


  •     Degree in Computer Science, Business Process, MIS or comparable degree or hands on working experience of 5+ years with Engineering teams and Business Stakeholders
  •      Knowledge of system and software quality assurance best practices and methodologies
  •      In depth knowledge of networking
  •      Strong knowledge and experience in data protection, data compliance, security-oriented cloud services, security analytics, and threat detection
  •      Flexible and adaptable in regards to learning and understanding new technologies
  •      Excellent project delivery skills
  •  Excellent written and oral communication skills
  •  Excellent interpersonal skills
  •      Excellent problem-solving, analytical  and investigative skills
  •      Ability to conduct research into software-related issues and products
  •      Self-motivated and directed
  •      Keen attention to detail
  •      Proven analytical and problem-solving abilities
  •      Ability to effectively prioritize and execute tasks in a high-pressure environment
  •      Telephony experience not required but highly valued
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.View the Participant Poster in English | Español.View the Right to Work Poster in English | Español.
We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws.  Learn more or email us at (Include “Reasonable Accommodation” in the subject line)
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Job tags: Analytics Engineering Research
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