Senior UX Designer

Armenia Remote

Talkdesk logo
Talkdesk
Apply now Apply later

Posted 1 month ago

At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices, we are huge fans of Scrum, pair programming and we won’t let a single line of code reach production without peer code reviews. We strongly believe that the only true authority stems from knowledge, not from position and we always treat others with respect, deference and patience.

 

Who are you?

You are a self-motivated systems thinker who is happiest when solving highly ambiguous, multifaceted problems in elegantly simple ways. You’re an effective communicator and facilitator that enjoy validating ideas with product, engineering peers and get customer feedback as well. You care about all the details of design both on and off the screen and have a desire to put things in the world that have a meaningful impact on people’s lives and thrive in a collaborative environment that values team over titles.

 

Responsibilities:

You will tackle deeply complex usability problems, we’re looking for designers who can see beyond the obvious and can execute on a vision for what modern customer experience could become. You’ll be performing research, creating wireframes and user flows, designing and testing. We have a number of product personas to consider and a wide range of workflows that vary from business to business. You'll be working side by side with other designers, product and a cross-functional engineering team responsible to deliver features on specific product area.

 

Requirements:

  • 3+ years of experience in a similar position
  • Ability to design end-to-end from discovery to execution, lo-fi & hi-fi prototyping skills
  • Excellent communication and experience collaborating closely with PMs, developers, designers, and other team members
  • Experience or interest in SaaS or enterprise applications
  • Passionate about solving complex design challenges, high-level product vision
  • Able to give and receive feedback
  • Proactiveness and autonomy. We value people that are self-driven taking responsibility to drive their tasks successfully
  • C2 level or excellent written and spoken English
  • Please, submit your portfolio featuring examples of product, enterprise projects that you can share with us (Online or PDF).

Applications without a portfolio will not be considered.

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Job tags: Architecture Engineering Research Scrum User flows Wireframes
Share this job: