Group Product Manager, Lyft Business

San Francisco, CA

Full Time
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Posted 3 weeks ago

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our San Francisco headquarters.

Lyft Business connects Lyft to thousands of companies and organizations to offer safe, affordable and reliable solutions for ground transportation needs. Our goal is to make transportation-as-a-service a reality for organizations of all sizes and all industries. We’re looking for a product manager to lead development of our Lyft Business (B2B) platforms, which includes our commerce and enterprise setup and access features and systems. As PM lead for Lyft Business (B2B) Platforms, you’ll be critical in delivering a robust and scalable offering to our business customers, and enabling product teams across Lyft to launch and iterate on B2B offerings. You'll own multiple platforms, including the access, permissions, billing, and reporting experiences of our customers, as well as our business portal, internal tooling, and integration with some of Lyft's core systems. You will be responsible for developing the overall product strategy and roadmap for Lyft’s Business’ Platforms and managing a small team of other Product Managers.  

  • Understand Lyft's strategic and competitive position. Set your team's goals, success metrics and roadmap to align with Lyft's mission and drive maximum impact based on data analysis, market research and usability studies
  • Completely own your team's products, existing or new, from ideation, through development, to launch, growth and maintenance
  • Lead and align cross functional partners and teams: engineers, designers, analysts, marketers, business partners and operations to drive a shared vision
  • Communicate clearly roadmaps, priorities, experiments and decisions across a wide spectrum of audiences from partner teams to executive levels
  • Lead Product Management for our Lyft Business (B2B) Platforms, including both managing a small team of product managers and individual contributor PM work
  • Define vision and strategy for Lyft Business’ platforms, including our product suite structure, our commerce infrastructure, our user structure and our organization sign up and onboarding strategy
  • Build customer relationships and work with our sales, customer support, UXR, and UX teams to deeply understand our business customers to understand their cross-product needs (including access management, billing, payments, and reporting and insights)
  • Partner deeply with engineering to define ideal system architecture connecting our product with third party software
  • Work cross-functionally to identify product improvements to improve overall efficiency and effectiveness across Lyft Business teams (e.g., standardization of contract structures and productizing contract enforcement, automating organization validation)
  • Develop frameworks for how to engage with other teams at Lyft and determine how to prioritize incoming requests across Lyft  product teams and  other platform teams (e.g., payments, fraud, and identity)
  • Drive strategic initiatives to deliver Lyft business growth and profitability, including gaining consensus with the leadership team on implementing platform features
  • Set a clear go-to-market strategy alongside product marketing
  • 8+ years of experience in product management, product design or equivalent consultant experience
  • Bachelor’s degree in a quantitative field or relevant work experience preferred
  • Passion for Lyft and what we are trying to achieve in sustainable urban transportation
  • Bonus points for passion about building platform solutions
  • Natural ability to make things happen around you. You manage project ambiguity, complexity and interdependencies in an organized and structured way. Be able to define and analyze metrics that inform the success of products
  • Excellent judgment and thoughtfulness about the dynamics of a product ecosystem
  • Proven track record of working with partner organizations to build customer-focused  enterprise grade experiences. Bonus points for experience with financial systems, enterprise products, and developer products
  • Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users, to press, and other audiences
  • Detail orientated with superior organizational skills -- balancing multiple projects, deadlines, and requests should be second nature to you
  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.

Job tags: Architecture Engineering Product design Product management Research
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