Product Manager 2, Gomart Service Reliability


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Posted 4 weeks ago

About the Role
As a Product Manager, you will lead a stream under Service Reliability pod. This role will specifically solve problems in Inventory and Merchant Integration area with goal to make GoMart in on-boarding merchants faster and ensuring always up-to-date stock availability. We are looking for someone with experience in complex API integration and inventory management. You will be working with several stakeholders, from merchants, sales, commercial, and multiple platform teams inside Gojek.

What You'll Do

  • Contribute crucially to product strategy and OKRs, effectively prioritizing based on company goals
  • Own and drive product and feature roadmap to fruition, and become an internal specialist of your product line
  • Engage cross-functionally, partnering with engineering, design, data and other teams to ship major features and product improvements
  • Clearly communicate product plan, customer feedback and roadblocks to team members, cross-functional peers, and stakeholders
  • Be a customer advocate, articulate their needs and deliver user-friendly solutions that solve their problems
  • Reiterate on product plans, and take informed resolved using data and user feedback
  • Lead effective cadences and incorporate feedbacks into their product plan
  • Proactively be involved in the interview process and lead new PMs

What You'll Need

  • A Bachelor’s or Masters or an equivalent degree, preferably in engineering, design, or management
  • Should at least have a minimum of 3 years of working experience with a minimum of 1 year of Product Management experience ideally working on consumer-facing, large-scale products.
  • Freethinking and proactive, you take ownership, ask for help when you need it and are always looking to learn something new
  • You’re entrepreneurial and are comfortable working in a complex and face-paced environment
  • Problem solver and data oriented, you rely on data to find out what’s happening and define & measure success on every project
  • You are customer-obsessed
  • You are able to assuredly and clearly communicate your thoughts
  • Having experience in inventory management are will be a plus
About the Team
Groceries product group is working to build the leading online grocery ecosystem in Indonesia. Currently this group takes care of GoMart (B2C online grocery) and GoFresh (B2B online grocery) end-to-end, from demand to supply. Service Reliability is a part of GoMart product that specifically handles the merchant side of GoMart, from on-boarding until assisting merchants in doing their daily activities.
About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
Job tags: Engineering Product management
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