UX Researcher

Pittsburgh, PA

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Argo AI
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Posted 2 weeks ago

Who we are:

Argo AI is in the business of building self-driving technology you can trust. With experienced leaders in the field and collaborative partnerships with some of the world’s largest automakers, we’re building self-driving technology that is engineered to scale globally and transform mobility for millions. 

Talented individuals join our team because they share our purpose to make it safe, easy, and enjoyable for everyone to get around cities. We aspire to impact key industries that move people and goods, from ride hailing to deliveries.

Meet the team:

We are looking for a UX researcher to aid in the development of our visual experiences used across the organization. We have a suite of interactive products used across the organization, including:

  • in-vehicle displays for our passengers and test specialists
  • terminals for remote operations to provide guidance to vehicles
  • tools to quickly and accurately label data from our sensors
  • tools to create virtual simulation scenarios to test the cars virtually

What you’ll do: 

  • Conduct user testing for a suite of products across the organization
  • Plan and conduct research products as a member of a cross-functional team
  • Develop screening criteria and test protocols
  • Partner with product designers and managers to help deliver best-in-class user experiences and customer journeys
  • Plan for the long-term vision while meeting short-term goals
  • Coordinate with stakeholders and developers to create achievable experiences that meet the needs of the organization

What you'll need to succeed:

  • Bachelor’s degree in HCI, UX Research or similar preferred
  • 5+ years work experience as a UX Researcher
  • Understanding of human computer interaction and UI/UX principles
  • Experience conducting qualitative studies and field interviews/observations
  • Experience developing protocols to aid in objective heuristic evaluations
  • Experience with Userzoom, UserTesting or similar platforms
  • Ability to synthesize and translate data to make well informed business decisions and recommendations
  • Experience working as a member of a cross-functional team
  • Empathy and the ability to connect with users to gain a deep understanding of their needs
  • Ability to speak with and understand technical details
  • Ability to coordinate with stakeholders and make trade-offs
  • Exposure to common development and software planning practices
  • (Optional) Experience in Sketch, Adobe XD, InVision, or similar

What we offer you:

  • High-quality individual and family medical, dental, and vision insurance
  • Competitive compensation packages
  • Employer-matched 401(k) retirement plan with immediate vesting
  • Employer-paid group term life insurance and the option to elect voluntary life insurance 
  • Paid parental leave 
  • Paid medical leave
  • Unlimited vacation
  • Complimentary daily lunches, beverages, and snacks
  • Pre-tax commuter benefits
  • Monthly wellness stipend 
  • Professional development reimbursement
  • Employee assistance program
  • Discounted programs that include legal services, identity theft protection, pet insurance, and more
  • Company and team bonding outlets: employee resource groups, quarterly team activity stipend, and wellness initiatives

Our Background:

Argo AI was founded in late 2016 by industry experts with extensive experience building robotic systems for commercial applications. Our once-small team has since grown into an over 1,000-person strong company with strategic partnerships with two of the world’s leading automakers: Ford and Volkswagen. Our self-driving system is the first with commercial deployment plans for Europe and the U.S., and thanks to an ability to tap into both automakers’ global reach, our technology platform has the largest geographic deployment potential of any self-driving technology to date. 

At Argo AI, we believe that embracing differences delivers superior results. We are an equal opportunity employer that is committed to an inclusive environment for all employees.

Job tags: Adobe XD Human computer interaction InVision Mobility Research Sketch User testing UX research
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