UX Research Intern

Ottawa, Canada

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Kinaxis
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Posted 2 weeks ago

 

At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact.

Every day, we’re empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet – for each other, for our customers and for generations to come. Our cloud-based platform RapidResponse ensures that the products we need – everything from medicine and cars, to day-to-day items like toothpaste – make it to market and into our hands when we need them with minimal ecological footprint.

We make the world better, and you can too.

UX Reseach Intern

Job location: Ottawa, Canada

About the team

The UX team at Kinaxis is transforming the user experience of our product, RapidResponse. You’ll be integrated right into the UX team and treated like a permanent employee. You’ll work closely with developers, product managers and other designers on exciting and challenging design projects. You’ll have the opportunity to experiment, learn new skills and gain valuable real-world experience.

What you will do

Help broaden and accelerate UX research & testing at Kinaxis:

  • Create and execute usability tests
    • Work with UX designers to identify what to test (e.g. areas of risk or uncertainty).
    • Write test scripts.
    • Assemble test materials, including visuals and simple prototypes.
    • Schedule and conduct moderated usability tests AND/OR prepare and execute unmoderated tests.
    • Analyze results.
    • Summarize and present findings.
  • Support research activities
    • Schedule and conduct interviews with users.
    • Create surveys.
    • Analyze results.
    • Summarize and present findings.
  • Use Alchemer (SurveyGizmo) to conduct usability surveys and unmoderated tests. 
  • Use Miro, for collaborative story-mapping, brainstorming, and early concept generation.
  • Use Adobe Creative Suite (XD and Illustrator primarily), for hi-fidelity visual designs and prototypes.
  • May perform additional projects as assigned.

What we are looking for

  • An education in Human Computer Interaction, User Interface Design, Industrial Design, or equivalent experience.
  • Demonstrable UX research experience.
  • Strong communication skills, team-orientation and are responsive to feedback.
  • A motivation to keep learning and improving.

What we have to offer

Challenging Work - We love solving highly complex problems. And as the global leaders in our industry, we never stop innovating—our work is never “done. That’s because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they’re passionate about.

Great People - We take our work seriously, but we don’t take ourselves too seriously! It’s in our DNA to celebrate, laugh, and have fun. We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.

Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.

For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com/.

Kinaxis invites candidates to apply to its welcoming community. Accommodations are available upon request for applications in all aspects of the recruitment process. If you require accommodation, please contact Human Resources at accommodation@kinaxis.com

 

Job tags: Human computer interaction Interface design Prototypes Research Surveys User experience UX research
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