Product Owner - Clinical

Either Pompano Beach, FL/Matawan, NJ or Remote

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CentralReach, LLC
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Posted 1 week ago

CentralReach is a leading provider of end-to-end practice management and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more. Trusted by more than 80,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence.
To be successful as a CentralReach Product Owner, you must be data driven, proactive, positive and humble. While you will have many creative ideas for improving the product, you see yourself not as the “idea person” but rather as a “synthesizer” of the ideas of your teammates and clients, focusing on soliciting, synthesizing and prioritizing those ideas to create a great product. You display a passion for our products, compassion for the stakeholders of our products (clients as well as support, success, sales, QA and engineering teams) and a willingness to operate within the framework, structure, and processes utilized by the company in a positive, can do way.

Key Accountabilities:

  • Work with the engineering scrum leads as the Product Owner
  • Communicate vision and direction to the development team and stakeholders throughout the Release / Sprint
  • Ensure that the development team always has an adequate amount of prior prepared tasks to work on
  • Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
  • Manage Product Backlog
  • Provide backlog management, iteration planning, and elaboration of the user stories in Jira
  • Work closely with Client Ops and Development to create and maintain documentation of backlog based customer impact, technical debt and business value
  • Provide data to assist in prioritizing product bug fix, enhancements and new feature backlog and development for the product
  • Assist in planning product release plans and set expectation for delivery of new functionalities
  • Research and analyze market, the users, and the roadmap for the product
  • Follow our competitors and the industry Influence product vision, road-map and growth opportunities
  • Manage Product Artifacts and Process
  • Work with Business SME’s to develop clear and comprehensive requirements for bug fixes, enhancements or new features
  • Produce user stories, requirements, sketches, workflows, and risk factors including edge cases, and other potentially impacted functions
  • Work directly with Customers to validate assumptions and communicate potential solutions for initial feedback
  • Work with the UX/UI teams to ensure requirements and user stories are maintained in design
  • Keep abreast with Agile/Scrum best practices and new trends

Desired Skills and Experience:

  • In-depth knowledge of Agile process and principles
  • Outstanding communication, presentation and leadership skills
  • Excellent organizational and time management skills
  • Sharp analytical and problem-solving skills
  • Strongly empathetic to customer needs and workflows
  • Creative thinker with a vision
  • Attention to detail
CentralReach was developed for Clinicians by Clinicians.  The story of CentralReach begins at an ABA clinic based out of Pompano Beach, Florida. The company’s founder, a practicing Board Certified Behavioral Analyst, was drowning in manual management of her clinic from scheduling staff and filing claims to reporting on clinical data. She decided that there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EHR and practice management platform in 2012.
Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure. We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians produce superior outcomes for children and adults with disabilities.

Job tags: Engineering Release plans Research Scrum Sketches User stories
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