Senior Product Manager - Saas Integrations

Remote - EMEA

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Aircall
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Posted 1 week ago

Aircall is on a mission to revolutionize the business phone industry!
We are an advanced, cloud-based business phone system and call center software — all wrapped up in one single tool (no hardware, 100% integrated).
But behind our product are the people driving it. Ambition, Community, Teamwork and Transparency – these are the values we live by at Aircall. We know that success comes from smart work and deserves to be recognized and rewarded.
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest growing B2B startups — then Aircall is the company you are looking for!
We are looking for a Senior Product Manager with experience on SaaS integrations to join our amazing product team!

Your mission @Aircall:

  • Deep dive into external ecosystems, understanding dynamics of products we are integrating with, and evaluating requirements of these products.
  • Research, understand and draw insights on customer needs and pain points
  • Think end-to-end on all aspects of a use case and ensure tight coordination across multiple stakeholders 
  • Work closely with a development team on a daily basis to deliver on the roadmap (use of agile and lean software development methodologies)
  • Prioritize ruthlessly in order to deliver the most business value for the least cost
  • Explore new ways of improving existing services and products
  • Help the team to define the best KPIs  
  • Analyse and share frequent feedback after providing new features in production
  • Own the product strategy and manage the Integrations roadmap, while taking into account cross-functional topics
  • Coordinate product releases with marketing, sales, support and development teams
  • Study competitors’ services and products
  • Be the subject matter expert of the ecosystem/integrations product, deeply understand its technical specifications and benefits, and effectively communicate those benefits to others—including colleagues and executives on the business side of the enterprise.   

A little more about you:

  • Leadership and subject matter expertise in Product Management, ideally with 5+ years building software platform
  • Experience in working with SaaS integrations, ecosystem and platform spaces 
  • Analytical thinking skills, and a high level of comprehension of technical topics (client-server communication, technical stacks, APIs…)
  • Strong communication skills
  • Strong ability to collaborate with engineering on technical solutionning, and eventually challenge existing solutions
  • Good decision making based on real data
  • Eager to try new approaches and fail fast
  • Quick adaptability to organizational changes and market evolutions
  • Exceptional project management skills; ability to plan, set and manage to reasonable timelines while delivering projects that align to the business strategy
  • Can partner across organizational boundaries to deliver business results in a product ecosystem environment while communicating, collaborating, influencing and negotiating effectively through effective leadership, knowing when and how to work with product engineering, sales, marketing, partners and others.
Why join us?
🚀 Key moment to join Aircall in term of growth and opportunities💆‍♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial, and strong team spirit🌍 30+ Nationalities: cosmopolite & multi-cultural mindset🌞 Yearly offsite event 💶 Competitive salary package & remote working benefits
Aircall is committed to building a diverse, equitable and inclusive workforce. We are an equal opportunity employer and welcome qualified applicants, regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. If you have a disability or special need that requires accommodation, please let us know. Members of communities historically underrepresented in tech are encouraged to apply.
Job tags: Engineering KPIs Product management Research
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