Senior Product Manager (SaaS)

Littleton, Massachusetts, US

Full Time
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Posted 6 days ago

Ready to re-imagine the product management role?  At IBM, as an Offering Manager, you are responsible for the full lifecycle of an offering: from validating need to determining the business model and defining the solution requirements. Going beyond the traditional focus of timetables and budgets, you use your keen insights into what customers want in their own business plan - and work across disciplines to build the best solutions to a problem. If being the CEO of your offering excites you, consider an offering management career at IBM.

Your Role and Responsibilities
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.

Our Data and AI product team is growing and we need your help. We’re looking for an experienced SaaS Product Manager with technical depth who can navigate complex customer use cases, and understand the core components we need to build in order to unlock them. As a Product Manager at IBM, you will work alongside our team of world class product managers, designers, engineers, marketing, sales and customer success teams.

What’s the job?
  • Lead a key functional area of a strategic Data and AI offering
  • Understand use cases and associated market problems and turn into innovative solutions
  • Partner with design and development to drive work into a cohesive set of incremental releases that solve customer problems
  • Aligns and works closely with key GTM stakeholders including sales, marketing, and customer success

We’re looking for someone who:
  • Has an understanding of what a great product is and will advocate for new features with qualitative and quantitative reasoning
  • Finds the smallest definition of an idea, gets it into customers’ hands and learns from it
  • Loves to interact with customers and gain a deep understanding of their job to be done and pain points
  • Ability to think strategically but loves to get into the details of the product and how it works
  • Is technical enough to ask engineers good questions about architecture and product decisions alike
  • Builds trust, is willing to partner and is not afraid to speak their mind while contributing to a culture of openness and frank talk.

Location: Once IBMers are no longer working from home due to COVID-19 this will be an office based position in the greater Boston, MA area and will require up to 25% travel annually, therefore you must be local or willing to relocate.

Keywords: “product owner”, “product management”, “offering manager”, SaaS, roadmap, “market research”, “market strategy”, growth, features, adaption, negotiations, workloads, enterprise, strategy, “product requirements”, sprint, agile, “product release”, analytics, “data driven”, UX, “artificial intelligence”, cloud, AI

Required Technical and Professional Expertise
  • 4+ years’ experience working in SaaS product teams that a strong track record of shipping high quality software.
  • Strong communicator and collaborator, with an emphasis on understanding design and engineering perspectives
  • Strong interpersonal, analytical, and execution skills
  • Strong understanding of cloud SaaS products

Preferred Technical and Professional Expertise
  • 7+ years’ experience in a technology company
  • Knowledge and understanding of the basic types of AI tech

About Business Unit
IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBM
What matters to you when you’re looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job tags: Analytics Architecture Engineering Product management Research
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