Sr. Product Manager - Ecosystem

Tel Aviv

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Posted 1 month ago

Gong is one of Israel’s most valued private software companies. Our solution uses machine learning and AI to automate big parts of customer-facing roles. We serve over 1,500 customers, including Facebook, LinkedIn, ADP, Intercom, Drift and more. Tens of thousands of business professionals use Gong for their day-to-day work.
At Gong, we’re building new-generation, machine-learning based software that automates big parts of customer-facing roles by “understanding” their conversations and related work.
Our solution guides sales professionals, coaches them how to become better, performs tasks for them, and directs them to best actions.

We are seeking an experienced Product Manager to lead our ecosystem integration initiatives.As part of this role, you will work with other vendors in the ecosystem to understand potential joint use cases. You will work with design partners in the ecosystem to materialize such use cases in terms of flow, API, and process. You will drive a “Gong app marketplace” that streamlines such integration for joint customers.  As the leading private SaaS solution in the sales technology stack, Gong is uniquely positioned to add value with integrations with other solution providers. You will have the opportunity to help shape the vision and execute it.

Your day to day will be:

  • Deeply understand the ecosystem and other vendors through ongoing interaction with partners.
  • Lead Gong’s product integration agenda: discern who to partner with and surface the value to joint customers.
  • Own the product-related roadmap of the integrations: what to build and when.
  • Work with Engineering and Product Marketing to drive successful product results in terms of joint go-to-market value, as well as Gong’s app marketplace in general.
  • Roll out features to our users responsibly, utilizing user testing and pre-launch programs.
  • Monitor product KPIs, analyze user behavior, collect user feedback, and iterate the features to achieve product goals.
  • Act as a product evangelist to build awareness of the integrations, APIs, and other hooks inside and outside the company.

You may be a good fit if:

  • You have 5+ years of experience as a product manager at a fast-paced Internet software company.
  • You have experience in building cross-company integrations at scale, rolled out to customers.
  • You’re a progressive thinker with strong execution - you can envision a different world and articulate a clear path to get there.
  • You can turn incomplete, conflicting, or ambiguous inputs into solid action plans.
  • You have a proven track record of managing all aspects of a successful product throughout its lifecycle.
  • You enjoy speaking with business partners and dreaming together better solutions for customers.
  • You have a hands-on state of mind.
Here at Gong, we like to encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. 
If this consideration is important to you when choosing a work place, we'd love to see you with us.
Job tags: Engineering KPIs User testing
Job region(s): Middle East