Senior Product Manager, Learner Experience

Toronto, Remote

Full Time Senior level / Expert
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Posted 4 weeks ago

Coursera is a leading online learning platform for higher education, where 76 million learners from around the world come to learn skills of the future. More than 200 of the world’s top universities and industry educators partner with Coursera to offer courses, Specializations, certificates, and degree programs. Thousands of companies trust the company’s enterprise platform Coursera for Business to transform their talent. Coursera for Government equips government employees and citizens with in-demand skills to build a competitive workforce. Coursera for Campus empowers any university to offer high-quality, job-relevant online education to students, alumni, faculty, and staff. Coursera is backed by leading investors that include Kleiner Perkins, New Enterprise Associates, Learn Capital, and SEEK Group.
A key part of Coursera’s product strategy is the Coursera Skills Graph - our system that contains data about skills, competencies, careers, learner achievement and more. This system powers many critical product features (eg. search, recommendations, skill development dashboards) across our consumer, degrees and enterprise business lines. This role will own the product vision, strategy, roadmap and execution of projects related to Coursera Skills Graph.
You will build scalable learning experiences that shape the future of higher education. You’ll work with Courserians from engineering, design, and pedagogy,  as well as with instructors and researchers at partner universities. Your efforts will enable a thriving community of learners to transform their lives, help each other and contribute to the learning experience in meaningful ways.`Check out life at Coursera on The Muse!

Your responsibilities:

  • Own the product vision and strategy for Coursera Skills - our system that contains data about skills, competencies, careers, learner achievement and more
  • Understand external customer jobs to be done and internal stakeholder business priorities that rely on Coursera Skills to build or enhance product features
  • Align external customers and internal stakeholders on priorities and the roadmap for Coursera Skills
  • Create actionable roadmaps and lead cross-functional teams of data scientists, designers and engineers to build highly leveraged foundation and product features
  • Ship impactful product features on time and in scope through solid execution and making smart tradeoffs in a highly collaborative and cross-functional environment
  • Ensure successful product launches with go-to-market activities and post-launch analysis to inform future product direction

Basic Qualifications:

  • 6+ years of product management experience
  • 3+ years direct experience building data products and/or ML powered products (eg. recommender systems, search backend, risk or fraud classification, image recognition, autonomous vehicles, etc)

Preferred Qualifications:

  • 1+ year of direct experience working in information science or with products such as knowledge graphs, taxonomies or ontologies
  • Direct experience in scaling platform-level capabilities that serve multiple use cases
  • Has worked in highly cross-functional projects with the ability to align disparate stakeholders and set realistic expectations amongst competing priorities
  • Experience taking new product ideas from zero to one; skilled at design sprints, iterative prototyping and human-centered design
  • Knowledgeable about user research methods to deeply understand customer jobs to be done and evaluating user experience
  • Academic coursework and/or work experience as a data scientist
  • Experienced in hypothesis-driven product iteration, running A/B testing, analyzing results and determining business impact


  • If this opportunity interests you, you might like these courses on Coursera: Critical Thinking in Global Challenges, Software Product Management, High Performance Collaboration: Leadership, Teamwork, and Negotiation, or AI for Everyone
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
Please review our CCPA Applicant Notice here.
Job tags: A/B testing Engineering Product management Research User experience User research
Job region(s): North America Remote/Anywhere
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