Product Design Operations Manager

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Posted 1 month ago

We're building the connected finance businesses deserve. Unleashing them with tomorrow's technology, today. Our flexible payments solutions help global enterprises — like Samsung, Deliveroo and Adidas — launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We liberate smart, passionate people to collaborate, innovate and do their best work — faster. That's why we're one of the most valuable fintech firms around. But we're just getting started. By cutting through financial complexity, we'll empower companies to change the world. Join us. Unlock your potential.
Build tomorrow, today.
Product Design Operations Manager at
We believe in making things work beautifully, and be beautiful. 
The Brand Design team ensures the creative output embodies our values, is of the highest quality and has an impact both externally and internally.
Behind every business we serve, are wonderful human beings, and their loyal customers. Our team constantly pushes for a deeper understanding of the fundamental problems these people have. We are tenacious in pushing for solutions that are unifying, usable, powerful, with a nice dollop of pleasure.
Reporting directly into the SVP Design ,you'll be critical to the creating and setting the design culture and standards. You will partner on 3 main areas:- How we work together- How we get work done- How work creates impact
Togetherness is how we’re organised and structured in the team; how we collaborate and how we grow.
Getting work done is about standardising processes, and aligning design systems and research and rigorous prioritisation with ProductOps and DevOps.
Creating impact means work must be measurable, socialised and replicated consistently.

About You

  • 7+ years of experience with ‘in-house’ design teams 
  • Capacity to oversee and efficiently manage design planning across the business
  • Experience establishing internal frameworks and managing company-wide adoption of set standards to improve cross-functional focus and prioritization
  • You have strong project management skills 
  • You thrive in a collaborative environment: you take ownership for every action, strive for better, and build trust
  • You have a systematic approach and can anticipate the ripple effects of small and large changes will have on the experience.
  • You are interested in developing your skills and wearing many hats in a team

What you will be doing

  • Create the right processes and structure for the product design team to flourish
  • Collaborate across all disciplines in the business ensuring meetings and workshops are well structured and efficient
  • Help hire, allocate and onboard new team members
  • Balance workflow, estimation and budgets
  • Set measurable outcomes through design standards and metrics
  • Socialise successes and create replicable playbooks and education to help scale rapidly
What we stand for
At, everything starts with our values, including the experience we offer our people.
#AspireWe supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.
#ExcelWe don't stop at 'good' here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.
#UniteWe're proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.
Want to see us in action?
Take a peek inside here.
More about Checkout.comWe empower businesses to adapt, innovate and thrive with the connected payments they deserve. Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. launched in 2012, and we now have a team of 750 people across 13 international offices. In May 2019, we raised $230m in Europe's largest ever fintech Series A round, and globally the third largest. In May 2020, we completed a $150m Series B funding round, tripling our valuation to $5.5bn.
We believe in equal is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success.  Note for applicantsAs we receive a large number of applications, we can only get in touch with successful applicants. If you haven't heard from us within three weeks, you can assume you've not made it through this time. Thanks for your interest and good luck!
Job tags: Design systems Product design Research
Job region(s): Europe
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