Senior Product Manager for Global OTA & Campaign Management

Palo Alto, CA

Full Time Senior level / Expert
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Rivian Automotive
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Posted 1 month ago

As the Senior Product Manager for Global OTA & Campaign Management you will be responsible for driving robust OTA functionality to ensure Rivian's global fleet of vehicles can be updated remotely, thereby ensuring they are ready for not only today’s adventures but tomorrow’s as well. Specifically, you will define and build an OTA and campaign management tool that allows Rivian to manage all aspects of vehicle OTA updates spanning campaign creation/management and OTA analytics across our global fleet of consumer and commercial vehicles. This is a high impact role with meaningful cross-functional visibility as OTA is the foundation in which Rivian will introduce new features and functionality to our vehicles for years to come. This is a ground floor opportunity to revolutionize over the air software updates on connected cars with the ability to remotely update and manage virtually ever component on our vehicles.    THIS IS WHAT YOU’LL DO:· Work with design, platform, in-vehicle, and data teams to build an enterprise grade OTA campaign management tool that allows Rivian to remotely update their global fleet of vehicles and connected devices.· Drive product features to support an OTA tool that can scale to millions of vehicles and can push software updates to all ECU’s within a vehicle.· Drive product features to support a robust campaign creation, management, and artifact submission/approval process.· Ensure that OTA tools support a configurable population and roll-out parameters thereby allowing flexibility in the way Rivian not only updates their vehicles but in offering post-sale upgrades and new functionality.· Build out OTA diagnostic tools and capabilities to drive awareness of OTA failures across our global fleet and to resolve issues without a service visit.· Develop advanced analytics/insights on OTA campaigns to ensure Rivian vehicles are always up to date and to provide Rivian with historical OTA history for troubleshooting. THIS IS WHAT YOU’LL NEED:· 5+ years of experience in digital product management in SaaS, mobility, or consumer technology verticals.· Domain expertise in automotive or IoT OTA infrastructure and tools.· Experience building scalable OTA solutions that involve complex vehicle configurations and customizable population/roll-out selection. · Experience with various cellular & Wi-Fi technology components such as 4G/5G and connectivity management.· History of working through ambiguity and devising clean sheet solutions in markets that go from 0 to 1.· User centric product development approach with demonstrated ability to quickly iterate on product features based on large data sets and customer insights.· Comfort working with development teams through periods of rapid growth and scale.· Track record of succeeding in matrixed organizations and collaborating with stakeholders from multiple domains to execute aggressive timelines.·  Ability to drive detailed specs while similarly being able to zoom out and prioritize.· Excellent verbal and written communication skills. THIS IS WHERE YOU’LL WORK:Department: Fleet Product ManagementLocation: Palo Alto, CA RIVIAN DESCRIPTION:Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.  As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.  We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois.  Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages.Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages.
Job tags: Analytics Mobility Product management
Job region(s): North America
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