Product Design Manager

St. Louis Park, Minnesota, United States

Full Time Mid-level / Intermediate
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Total Expert Inc.
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Posted 6 days ago

Our team is looking for a Product Design Manager with an experienced eye for design and high standards for excellence, to help deliver groundbreaking product experiences and be a critical leader in building a world-class product design practice.

As a Design Manager at Total Expert, your work and team leadership will empower tens of thousands of financial service leaders to help their customers make critical personal financial decisions. You’ll bring your leadership and skill to highly collaborative cross-functional teams focused on delivering usable, accessible, and valuable solutions ensuring exceptional customer experiences and outcomes.

The work you do will empower tens of thousands of financial services leaders to help their customers make critical financial decisions that shape their lives.

Exciting work you’ll do:

  • Lead a product portfolio and oversee projects that solve design problems collaboratively from beginning to end by translating research insights into ideas that form disruptive new products and features.
  • Be a part of building a growing team and developing a practice of Product Design excellence.
  • Make an immediate impact by leveraging your experience and perspective to improve our processes and platform.
  • Working as a player/coach, you’ll create detailed interaction patterns and experiences that contribute to an evolving design system.
  • Model the use of Design Thinking best practices to develop deep customer empathy, rapidly prototype, test, and iterate to create intuitive end-to-end experiences.
  • Develop and advance a strong strategic point of view backed up by industry trends, data, customer insights, and design principles.
  • Take ownership of key initiatives and collaborate as a design leader on a mission-focused team organized and accountable for achieving specific customer benefits.
  • Contribute to creating a feedback rich and inclusive environment with high standards for professional and personal behavior.


What we look for:

  • 8+ years of UX/UI or Product Design experience
  • 3+ years of Management experience
  • Experience with an enterprise audience.
  • A strong and diverse portfolio that demonstrates breadth, depth, and skill in solving customer problems through exceptional UX and UI.
  • Proven ability to coach and mentor team members to develop skills, increase influence and achieve career aspirations
  • Experience in designing complex, data-driven interfaces. (Data tables, dashboards, data visualizations, etc.)
  • Demonstrated ability to develop and translate deep customer empathy into valuable critical insights.
  • Deep skillset in taking challenging/ambiguous problems and designing intuitive end-to-end interactions and user experiences.
  • Passionate about building great products and innovating in a startup atmosphere. Has a growth mindset and is resilient, adaptable, and curious.
  • A track record of building relationships, collaborating and influencing at all levels of an organization.
  • The ability to work independently, and the desire to learn, grow, and improve our teams Product Design capabilities.
  • Strong verbal and written communication skills.
  • Strong analytical and problem-solving skills.

Preferred Qualifications:

Knowledge of the Financial Services industry is a plus


Big Company Benefits, High Growth Lifestyle

We believe that living a balanced life leads to more creativity and productivity. Here’s what you and your family get for helping us build what’s next.

Physical Wellness:

  • Medical, Dental & Vision Coverage
  • Prescription Drug Coverage
  • GymPass
  • Health Advocate Program
  • Flexible Time Off Program

Financial Wellness:

  • Health Savings Account Flexible Spending Accounts Disability Protection
  • Life & Voluntary Life Coverage Voluntary Benefits
  • Paid Parental Leave
  • Pet Insurance
  • 401(k) Retirement Savings Plan
  • Employee Referral Bonus

About us:

Total Expert is a high-growth, venture-backed SaaS company who is the Experience Platform for the financial services industries. Hundreds of banks, credit unions, and lenders throughout the U.S. use our Experience Platform to create customers for life. We enable our customers to build more human connections by creating relevant, engaging, and meaningful customer experiences.

At Total Expert, we strive for excellence, innovation, and customer success in everything we do. We are determined to reimagine the way people and technology work together so that we can allow our customers to build more meaningful, human connections with their customers.

Simply put, we believe that we are all a part of building something awesome and are committed to creating a world-class team and culture to do it.

Job tags: Design thinking Product design Research
Job region(s): North America
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