Product Manager, Demand Generation


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Posted 1 month ago

About the Role
As our Product Manager in the Demand Generation team, you’ll be given the reins in driving end-to-end conceptual and technical product development for Gojek. Together with a troop of talented designers, engineers, and data scientists, you’ll help solve complex problems and craft beautifully simple solutions for challenging user stories. You’ll get a front row view of the regional industries we work with (across transport, payments, logistics, food and retail), forging genuine relationships with and acting as a “voice” for our customers and business partners. Employing your stellar strategic and analytics skills, you will collaborate with the Design, Engineering, Marketing, and Sales teams to define a product vision and a plan to achieve it.

What You Will Do

  • Drive product strategy and execute on the prioritized roadmap for demand generation
  • Work with Transport & Food strategy team to devise ways to optimise spending on demand generation strategies
  • Lead a cross-functional team, partnering with engineering, data science and other teams to ship major features and product improvements driving efficiency
  • Define, track and report on key product, business and customer metrics
  • Partner with the design and user research teams to understand customer problems and identify and iterate on solutions
  • Define clear and well-scoped requirements documents that are easily understood by technical and non-technical audiences
  • Work with our data team to analyze customer behaviours and identify problems and opportunities
  • Collaborate with internal stakeholders in marketing, sales and business to develop launch strategy, product messaging and training

What You Will Need

  • Education background of Data Analytics, business or Engineering
  • At least 2 years of experience working as a product manager, working on marketing tech, user growth or consumer facing products
  • A self-supporting, proactive, and eager-to-learn attitude; able to take ownership of assigned tasks)
  • Entrepreneurial and are comfortable working in a complex and face-paced environment
  • Analytical and data-driven, you rely on data to recognize what’s happening and define & measure success on every project
  • Customer-obsessed
  • Able to clearly communicate your thoughts
  • Experience in Growth teams or as a Data Analyst, Scientist or Software engineer will be a plus
About the Team
Our Demand Generation team, a subsidiary of the wider Marketplace team, is in charge of deciding which users to incentivize to reduce user churn and also increase user activation which is vital for Gojek’s growth. We are a team of Software Engineers, Product Managers, Designers and Data Scientists based all over the region. Our main responsibility is to ensure that Gojek’s millions of customers can be paired with the right drivers for the fulfillment of their orders across use cases like transportation, food delivery, shopping and many more.
We are a tight-knit group who are bonded by two things: building high quality products that propel Gojek to add more value every single day, and more importantly, prioritizing fun. For real, our weekly conversations range from how we can raise the bar on better shipping consistently to how to get more accurate aims in various browser-based shooting games our team likes to play. Irrespective of whether you enjoy shooting games, we sure hope you share the former desire with us!

About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
Job tags: Analytics Engineering Research User research User stories
Job region(s): Asia/Pacific
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