Product Manager - Digital Inclusion


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Posted 1 month ago

About the Role
If you’re looking to be a part of a dynamic, highly-analytical team and a chance to hone in on your product management skills, look no further. As our Product Manager for the Digital Inclusion Product team, you will be handed the reins managing the largest billing platform in Indonesia. Along with strengthening the product supply, you will get to figure out ways to continuously improve operational standards and processes. Working closely with other product managers, engineers, and business/partnership teams, you will be designing and driving product and feature roadmaps to deliver high-quality products to our users. Your efforts will help enhance and expand the best-in-class digital billing access and service for all sectors in Indonesia.

What You Will Do

  • Contribute crucially to product strategy and OKRs, effectively prioritizing based on company goals
  • Own and drive product and feature roadmap 
  • Engage cross-functionally, partnering with engineering, design, data and other teams effectively deliver high-quality products
  • Clearly communicate product plan, customer feedback, and roadblocks to team members, cross-functional peers, and stakeholders
  • Be a customer advocate, articulate their needs and deliver user-friendly solutions that solve their problems
  • Reiterate on product plans, and take informed resolves using data and user feedback
  • Represent Digital Inclusion team as a product expert in all interactions

What You Will Need

  • At least 4 years of working experience with at least 2 years of Product Management experience
  • Freethinking and proactive; able to take ownership, ask for help, and learn continuously
  • Strong problem-solving skills and a data-oriented mindset; able to rely on data to understand various happenings and define & measure success on every project
  • An entrepreneurial attitude; comfortable working in a complex and fast-paced environment
  • Customer-oriented
  • Able to assuredly and clearly communicate your thoughts
  • Experience as a software engineer/developer and working with distributed teams is a huge plus
About the Team
Our Digital Inclusion Product team is based in Jakarta. Our vision is to be the largest digital billing platform in Indonesia that provides the most efficient way to pay any kind of bill. Our Product Managers on this team work in complex problem areas to strengthen product supply and provide the best-in-class platform to serve our customers (GoTagihan), our driver-partners, and merchant-partners at Gojek. As a team, we’re concerned not only with the growth of the company, but each other’s personal growth and well-being, too; we enjoy bonding over our shared love of movies and video games, or just a relaxing sharing session where we update each other on our lives (now conducted on Zoom). With WFH becoming more normalized, you best believe we’ve been sharing our favorite ways to prioritize a healthy work-life balance at home (gaming session, anyone?😜).

About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
Job tags: Engineering Product management
Job region(s): Asia/Pacific