UX Research Intern


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Guidewire Software
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Posted 3 weeks ago

(6 month Internship June – November 2021)Join Guidewire design!UX @ Guidewire
Love solving sticky problems? Excited about crafting innovative solutions for global software? Interested in working on products that touch everyone’s lives? We’re a close-knit and multidisciplinary UX team working to make cloud software that is at the forefront of the insurance industry. We are committed to inclusion and diversity in skills and talent, as diverse as the global clients we serve. Our success is dependent on building teams that include people from divergent backgrounds and experiences who will support and challenge each other's assumptions with fresh perspectives. Our team tackles a variety of domains within Property and Casualty insurance; the internship is designed to provide opportunities to work in a real-world business environment, researching user needs for software that people use in the insurance industry. You’ll also have an opportunity to join other interns to network and build relationships in our global internship program. 

Your day-to-day:

  • Being a part of our Dublin HQ team will give you an opportunity to learn what it means to be a professional User Experience Researcher by allowing  you to gain experience:
  • Working with teams to plan research  and conduct studies using common methodologies like usability testing, surveys, concept evaluation, and user interviews
  • Working with fellow researchers to recruit and schedule study participants,  create surveys and interview guides, facilitate studies or take notes during remote sessions, analyze data collections and deliver findings and recommendations.

What you need to be successful:

  • Current student or recent graduate of a bachelors or masters program in: Human-Computer Interaction, Industrial Design, User Experience Design, , Design Thinking, or a  field related to user research with an accredited college/university.
  • Excellent communication skills :
  • Capable of clearly communicating , in both written and verbal format.
  • Strong relationship management skills are a plus
  • Must demonstrate excellent organizational skills
  • Have the ability to managing multiple tasks and projects. 
  • Keen attention to detail is required.
  • Must be fluent in English.

How we work at Guidewire

  • We build on each other's ideas. We are committed to creating synergy and allowing for 'ah-ha' moments.
  • Open and honest. We're a healthy workgroup that respectfully debates at times and are committed to figuring it out. #keepItPositiveAndProductive.
  • We like learning and are curious. There's power in knowing what you don't know and then filling in the knowledge gaps. Whether that be design or domain-related-The sky's the limit!
  • Confidence with humility. We value your thoughts and insights and recognize there are a lot of smart people we work with on our teams.
  • Coachable and teachable. A growth mindset is critical to the best performing teams. Our commitment to every designer is to provide learning opportunities that both match and stretch their skills.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.
Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. 380 insurers, including the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 700+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.
Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 
CONSENT and ACKNOWLEDGEMENT By clicking the submitting your application on the following page:
1. You consent to Guidewire collecting, retaining, disclosing and using your Personal Data as outlined above, and to its transfer of your Personal Data outside the country where you live or work, and/or to third parties for the above purposes. 2. In the event that you submit any Sensitive Personal Data, you explicitly consent to Guidewire collecting, retaining, disclosing and transferring your Sensitive Personal Data on the terms and for the same purposes as described above in relation to Personal Data. 3. You acknowledge that you have the right to access your Personal Data and Sensitive Personal Data at any time and have the right to correct any errors. 4. You acknowledge that your Personal Data will be retained for up to 24 months.
Job tags: Analytics Design thinking Experience design Human-computer interaction Research Surveys Usability testing User experience User interviews User research UX research
Job region(s): Europe
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