Senior Product Manager - ITOps

Bengaluru, India

Full Time Senior level / Expert
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Maker of team collaboration tools
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Posted 3 weeks ago

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.
Atlassian's products are used by more than 100,000 organizations including a large swath of the fortune 500 to help enterprises get their job done faster and make their customers happy. In the last decade, maturing public cloud, broad internet access, leaps in AI/ML, mainstream big data, and more have significantly accelerated the pace of innovation, and only the enterprises actively adopting digital transformation are set up for future success.
No team knows the impact of digital transformation initiatives more than enterprise IT and Atlassian has taken a major strategic bet in helping enterprise IT teams transform. Atlassian’s IT Solutions focus on crafting a unified and modern IT solutions portfolio spanning IT service management (ITSM), operations management (ITOPs/ITOM), business management (ITBM), enterprise service management (ESM), SmartOps, and more.
Come join the ITOPs Automation team as a Senior Product Manager, who will focus on building robust Automation and Action Orchestration capabilities usable across IT products and partner ecosystems. This role requires collaborating across multiple teams to help define a cohesive strategy, roadmap and then help drive execution. This area is fundamental to growing the adoption of IT solution portfolios and helping various enterprises scale their operations. Further, work in this area which has the potential for redefining traditional IT workflows by carefully integrating Smart features in the future.
More about youOn your first day, we'll expect you to have:
- 6+ years of relevant experience using data to build products at industry-leading tech companies- You have a deep understanding of the domain, associated needs, available technology and how others in the industry are solving similar problems--allowing you to look ahead, beyond where our internal users may even imagine- Understanding of Automation frameworks, action chaining, and tools- Has worked in large scale highly collaborative companies- A history/experience working with one or more of the following Kubernetes, AWS, Azure, GCP, vCenter (or similar)- Solid understanding of enterprise IT org structures, buying/refresh/adoption cycles
It's excellent, if you have:- A strong passion for building simple, scalable technology- A minimum of 3 years direct experience in ITOPs, ITSM or DevOps or related domain- Strong product sense and ability to communicate across partners- Computer Science or technical degree or few years in engineer roles in the past
More about our teamOur team is defined by our connection to customers, along every step of the process we empathise with their pain points and are passionate about crafting solutions to understand, validate, and solve their problems. Collaboration is our glue, whether it is working with product, engineering, design or product marketing. From the smallest details to three year planning and vision, we’re the meeting point of business, technology and customer solutions—and we love it every step of the way.More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Job tags: AWS Azure Engineering
Job region(s): Asia/Pacific
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