Principal Product Manager - SmartOps

Bengaluru, India

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Maker of team collaboration tools
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Posted 3 weeks ago

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.
Atlassian's products are used by more than 100,000 organizations including a large swath of the fortune 500 to help enterprises get their job done faster and make their customers happy. In the last decade, maturing public cloud, broad internet access, leaps in AI/ML, mainstream big data, and more have significantly accelerated the pace of innovation, and only the enterprises actively adopting digital transformation are set up for future success.
No team knows the impact of digital transformation initiatives more than enterprise IT and Atlassian has taken a major strategic bet in helping enterprise IT teams transform. Atlassian’s IT Solutions focus on crafting a unified and modern IT solutions portfolio spanning IT service management (ITSM), operations management (ITOPs/ITOM), business management (ITBM), enterprise service management (ESM), SmartOps, and more.
This is a Principal Product manager role, which will focus on laying the foundation of SmartOps (AIOPs and AITSM) for Atlassian’s IT solutions. This role requires very fast prototyping/experimenting, deep customer empathy and most importantly very sound AI-first PM thinking. You will be one of the handful of leaders in the company helping build the vision, strategy and execution plan for Smart Tech to help us differentiate in the IT market. You will work with an experienced engineering team (including AI/ML) and a few sharp PMs; with future possibility of growing into people management. If you are looking for a startup environment within a large company, love talking tech/AI/ML and can handle ambiguity well - this role is made for you.
More about youOn your first day, we'll expect you to have:
- 10+ years of PM experience building enterprise software products and/or tech services- Have lead or guided PMs and engineers in building complex and sophisticated products or platfor- Have deep understanding of cloud tech, IT and Dev environments- Have written multiple vision/strategy documents and internal/external technology talks- Demonstrated ability in ITSM, ITOPs, DevOps or related product management- Has worked in large scale highly collaborative companies across timezones- Expert understanding of enterprise IT org structures, buying/refresh/adoption cycles- Experience working directly with customers in collaboration with sales/systems engineering teams for large deployments or deals
It's excellent, if you have: 
- A strong passion for building simple, scalable technology- Desire to evangelise and build expertise in immediate teams- A minimum of 3 years direct experience product leading AI/ML based product(s) and taking it/them to market- 2+ years helping build a scalable tech platform (any domain/product)- Strong product sense and ability to communicate across partners- Computer Science or technical degree or few years in engineer roles in the past
More about our teamOur team is defined by our connection to customers, along every step of the process we empathise with their pain points and are passionate about crafting solutions to understand, validate, and solve their problems. Collaboration is our glue, whether it is working with product, engineering, design or product marketing. From the smallest details to three year planning and vision, we’re the meeting point of business, technology and customer solutions—and we love it every step of the way.More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Job tags: Engineering Product management
Job region(s): Asia/Pacific
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