Principal Product Manager - ITOps

Bengaluru, India

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Maker of team collaboration tools
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Posted 4 weeks ago

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.
Atlassian's products are used by more than 100,000 organizations including a large swath of the fortune 500 to help enterprises get their job done faster and make their customers happy. In the last decade, maturing public cloud, broad internet access, leaps in AI/ML, mainstream big data, and more have significantly accelerated the pace of innovation, and only the enterprises actively adopting digital transformation are set up for future success.
No team knows the impact of digital transformation initiatives more than enterprise IT and Atlassian has taken a major strategic bet in helping enterprise IT teams transform. Atlassian’s IT Solutions focus on crafting a unified and modern IT solutions portfolio spanning IT service management (ITSM), operations management (ITOPs/ITOM), business management (ITBM), enterprise service management (ESM), SmartOps, and more.
This is a Principal Product manager, which will focus on building/improving ITOPs capabilities for Atlassian’s IT solutions. In this role you’ll be pivotal in unifying and defining multiple ITOPs capabilities (incident management, analytics/reporting, mobile apps and more) across ITSM and DevOps markets. This is a very strategic role requiring you to directly drive complex areas and helping a small PM team to drive specific features. This highly transparent role will require you to independently build strategy and roadmap for above areas, influence/align multiple teams and communicate optimally both internally and externally. In this role, you will help leadership in long range planning and org development.
If you are looking to bring together your diverse technology experience and fast track your career in an extraordinary product company and have a very deep customer bias; this is the role for you.
More about youOn your first day, we'll expect you to have:
- 10-12 years of PM experience building enterprise software products and/or tech services and/or platforms- Have lead or guided PMs and engineers in building complex products or platform (large TAM)- Have deep understanding of cloud tech, IT and Dev environments- Have written multiple vision/strategy documents and internal/external technology talks- Has worked in large scale highly collaborative companies across timezones- Experienced understanding of enterprise IT org structures, buying/refresh/adoption cycles- Experience working directly with customers in collaboration with sales/systems engineering teams for large deployments or deals.
It's excellent, if you have:- A strong passion for building simple, scalable technology- 3 years of experience in ITSM, ITOPs, DevOps or related product management- 2 years helping build a scalable tech platform (any domain/product)Experience developing or leading a technology partner ecosystem in some capacity- Computer Science or technical degree or few years in engineer roles in the past
More about our teamOur team is defined by our connection to customers, along every step of the process we empathise with their pain points and are passionate about crafting solutions to understand, validate, and tackle their problems. Collaboration is our glue, whether it is working with product, engineering, design or product marketing. From the smallest details to three year planning and vision, we’re the meeting point of business, technology and customer solutions—and we love it every step of the way.

More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.
Job tags: Analytics Engineering Product management
Job region(s): Asia/Pacific
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