Sr. UX Designer - Alexa

Seattle, Washington, USA

Full Time Senior level / Expert
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Posted 3 weeks ago

Alexa is the voice-first personal assistant AI available through over 100 million devices and counting.
Every single day, she is getting smarter and adding new skills like tracking fitness, games, and more. But did you know that Alexa can reach out in the moment to help make your life easier and delightful? From letting you know that your most recent Amazon delivery has arrived, to suggesting a new game to play with the kids, to reminding you it’s time to reorder coffee, Alexa can help you stay on top of your to do list and enjoy your free time.

We’re looking for a Sr. UX Designer for Alexa Proactive Experiences to define multimodal experiences that help Alexa help YOU, without you having to ask every time you need something. We welcome innovators and collaborators, as you will regularly find yourself in uncharted territory where the key to your success will be to get ahead of the curve, and you’ll be creating solutions for exciting and ambitious ideas for which no interaction paradigm currently exists.

You will partner closely with voice designers, product, and engineering teams focused on proactive experiences across Alexa endpoints and channels. You will advise on roadmaps, and your work will translate to new patterns and best practices that you will drive across the Alexa design landscape. You will work on new end-customer experiences and also create CX frameworks that allow the many Alexa domain teams to create their own proactive experiences. As a member of a growing design team, you will also be responsible for helping prioritize the team’s work and magnifying the impact of the team’s output across organizational boundaries.

This role and team is part of Alexa’s Proactivity team. We are a cross-discipline product team that works vertically and horizontally across Alexa to develop new core Alexa proactive experiences and services.

Basic Qualifications


· 6+ years of design experience
· An available online portfolio
· An internet-accessible portfolio of your work. Please provide as part of your resume.
· 6+ years of experience as a product designer, user experience designer, or multimodal designer
· 5+ years of experience working on world-class, consumer-facing digital products across a variety of media.
· Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience

Preferred Qualifications

· A background in product design, UX design, multimodal design, voice design, conversational design, product design, and/or user research.
· Demonstrated ability to influence product teams and product decisions via design and research.
· A track record of ground-breaking work from idea discovery & brainstorming through to delivery & learning from live product experiences. You should be able to tell us why you made decisions you made in past work, and how you approach learning & validation in new spaces.
· Exceptional communication (written and verbal), collaboration, and presentation skills.
· Ability to manage ambiguity, work autonomously, and multi-task in an agile environment.


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.




Job tags: Engineering Human-computer interaction Product design Research User experience User research UX design
Job region(s): North America
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