Staff Product Designer - Operations

Remote - San Francisco Bay Area

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Posted 2 weeks ago

About Opendoor: Are you intrigued by the thought of disrupting a trillion dollar industry through technology? At Opendoor, we’re on a mission to make it simple to buy and sell homes. The traditional process is broken, with an average home taking over 90 days to sell and costing thousands of dollars. We empower everyone with the freedom to move by making buying and selling a home stress-free and instant. We’ve built an exceptional team, seen strong growth, served over 85,000 customers and recently went public! The coming years present a tremendous opportunity for innovation as we explore new frontiers and scale nationwide.
About the Role:Opendoor is looking for a Product Designer to build a platform for our business partners to buy houses from our customers. In this role you’ll have a clear and measurable impact on a fast growing area of our business. Projects involve designing a robust suite of tools to enable partners to track, bid and negotiate across multiple home transactions. We are looking for designers who are leaders, strong system thinkers, can handle multiple stakeholders and can mentor more junior designers. The ideal designer for this team has experience working in the digital enterprise / digital tool space.

As a Product Designer you will:

  • Ideate: Work with Product, Engineering, Research and Operations to design and visualize our partner platform.
  • Research: Partner with User Experience Research and Partner Market Managers to understand common pain points for partners, product opportunities and priorities. Conduct your own lightweight research to inform decisions.
  • Create: Design Journey maps, process maps, info architecture diagrams, wireframes and high-fidelity mock-ups for your features.
  • Communicate: Align stakeholders and your team around your vision and tactics. Showcase your work and rationale behind design decisions. 
  • Collaborate: Work closely with Product, Engineering and Operations to validate the feasibility of your work and ensure the high quality implementation.

We're looking for teammates who have:

  • Experience: At least 8 years of relevant experience–preferably some of it in the business/enterprise space working on complex projects– as an individual contributor to a Product Design Team
  • Portfolio: A portfolio with native and/or web projects that highlights your approach to problem solving as well as the solutions themselves. Case studies should demonstrate your skills in research, product strategy, user experience, visual design and interaction design. 
  • Communication: Excellent communication and storytelling skills, in writing and in speaking. Has a well defined design process.
  • Teamwork: Experience partnering with Product, Engineering, Research to craft a broader product strategy. Ability to run workshops/sprints is a must.

Bonus Points:

  • Experience with large scale operations Opendoor relies on the strategic deployment of people and processes to manage real estate operations at scale.
  • Service Design: Familiarity with Service Design approaches. 
  • Systems Thinking: Familiarity with Systems Thinking approaches.
  • A technical or business background: a deep understanding of business metrics, business strategy.
More About UsWant to learn more about us and how we are revolutionizing the home buying and selling process? Learn more about us on our website, check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts to hear about the work we are doing.
We Offer the Following Benefits and Perks:- Full medical, dental, and vision with optional 70% coverage for dependents- Flexible vacation policy- Commuter Benefit stipend- Generous parental leave- Paid time off to volunteerPlease note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.
Opendoor values OpennessOur team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.
Job tags: Architecture Engineering Product design Research Service design User experience Visual design Wireframes
Job region(s): North America Remote/Anywhere
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