Senior UI/UX Designer

Los Angeles, CA

Full Time Senior level / Expert
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Posted 1 week ago

Senior UI/UX Designer
Los Angeles, CA 90024


Position Summary
Tillster, the leading provider of digital engagement platforms for the multi-unit restaurant industry, is seeking a Senior UI/UX Designer to design and develop market leading, robust user experiences for global and well-renowned brands by leveraging web, mobile, digital signage, kiosk, and other client/user focused mediums.

Primary Responsibilities

  • This role will have a heavy focus on new and upcoming solutions that will revolutionize food ordering globally.
  • Working closely with product management, analytics and engineering, provide your interaction design perspective to help in ensuring a unified and cohesive experience across the Tillster ecosystem.
  • Engage with external brand customers at all levels of their organization, and collaborate closely with internal key stakeholders.
  • Conduct user needs assessment, task analysis, and develop user profiles; identify key tasks for user research, competitive analysis, user testing, and develop usability plans.
  • Develop high-level task flow content and then use storyboards and other design documents to communicate concepts and vision to others.
  • Rapidly iterate theoretical task scenarios, navigation map, flow, and state-transition diagrams to document design decisions.
  • Develop UI layouts including controls, labels and graphical elements for software on both mobile, desktop, and kiosk platforms with an eye towards experience unification.
  • Participate in documentation development processes such as user experience specifications, testing and evaluation.
  • Work closely with product management and analytics in UX ideation and innovation.
  • Demonstrate solid understanding of ecommerce and conversion funnels.
  • Other duties as required, or directed.

To be successful in this role, you will need:

  • College Degree (or equivalent experience) in the fields of Interaction/Graphic Design, Human Computer Interaction, Human Factors, Computer Sciences, or related disciplines.
  • 5-8+ years’ experience successfully applying customer-centered design on products.
  • Demonstrated knowledge of user interface design, usability evaluation techniques, perception, cognition, task analysis, experimental design, and statistics.
  • Strong experience in applying design principles and documentation within the product lifecycle.
  • Mobile and web application design experience across various platforms (iOS, Android, Windows) including an understanding of responsive web design.
  • Strong experience in social networking and messaging information architecture as well as top-tier productivity applications.
  • Demonstrated strong written and verbal English communication skills.
  • Must have excellent teamwork, communication, and technical problem-solving skills to contribute within a multi-functional and multi-disciplined team.
  • Obsessed with the relentless pursuit of UX perfection working inside an iterative and agile development environment.
  • Irritated when encountering pull door handles that can only be pushed inward.
  • Must be able to work with minimal supervision in a fluid, fast-paced and agile environment. Expected to demonstrate a high level of initiative, good sense of humor, and a “make it work” ethos.

About Tillster
Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we’ve developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions. For more information, see

Tillster is proudly an Equal Opportunity Employer
Local Candidates Strongly Preferred
Relocation Assistance Considered
No Visa Sponsorship
Principals only – no Agencies or calls please

Job tags: Analytics Architecture Conversion funnels Engineering Graphic design Human computer interaction Human factors Interface design Product management Research Storyboards User experience User research User testing Web design
Job region(s): North America
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