Product Marketing Manager, GoPay

Jakarta

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Gojek
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Posted 3 days ago

About the Role
As our Product Marketing Manager, you will be an integral part of the GoPay Marketing team who develop and strategize performance-based marketing and advertising initiatives for the platform. In this role, you'll take the wheel in increasing brand awareness, promoting product campaigns and services, and driving prospects to conversions. Working directly with the GoPay Marketing Head, as well as the Liquidity Pod Leader and Growth Lead, you'll help manage end-to-end initiatives for scaling the user base for GoPay's "Unlimited Source of Fund" feature, with the ultimate aim of positioning GoPay as the largest and most preferred hub of user spending in the region and beyond.

What You Will Do

  • Build & implement a go-to market strategy for KYC adoption
  • Evaluate, track, and optimize existing features to maximize adoption rates via redefining the target audience, and utilizing promotions, channel distribution, and marketing communications/branding initiatives
  • Optimize & redefine feature adoption to improve user experience with Product Managers, Growth Leads, and the UX and Consumer Risk & Research teams
  • Collaborate across streams (Business Intelligence, Marketing Analytics, CRM, Performance Marketing, Social Media, Creative, Growth Ops, Consumer PR, Corporate Affair, CCU, and Product Manager) on end-to-end campaign planning, execution, monitoring, & building reports
  • Identify the most suitable marketing channels and target segments for each marketing initiative; manage user communication through targeted channels such as CRM (in-app channels), paid social media, and offline media
  • Work closely with the Growth Lead on building & executing communication plan for growth initiatives, & scale up if successful
  • Work closely with partnership team to pitch & negotiate proposed marketing initiatives to strategic bank partners
  • Manage RPL & Marketing expenditure and budgeting to ensure OKRs are efficiently achieved

What You Will Need

  • A BA/MS in Management, Communication, or a related major, preferably with a Marketing concentration
  • At least 5 years of experience in marketing strategy, or a similar field
  • Knowledge in marketing and campaign execution
  • Ability to write, read, and speak fluent English
  • Proficiency in Facebook Advertising, Google Adwords, Clevertap, Google Analytics, Google suite, or Microsoft Excel is a plus
  • A data-oriented mindset, with strong analytical skills and a sharp attention to detail; ability to conduct data tracking/ analytics/ insights, and create comprehensive reports
  • Experience working on branding campaigns (ATL, BTL, on-ground activation)
  • Experience managing marketing budgets
About the Team
Our GoPay Marketing team is a family of 20+ people who specialize in product marketing, branding, creativity & design, and social media & content. We're a close-knit group with big visions and responsibilities who work together to ensure the platform's marketing infrastructure is solid and healthy, fundamentally fostering sustainable business growth for the company. We heavily utilize the data and insights pulled from understanding our ecosystem, partners, and first and foremost - our users, in every campaign and initiative we push out. We're all about numbers, data points, and well-made products, and work tirelessly to join the three to construct a strong and effective marketing strategy.
Our team is driven by our shared mission to provide financial inclusion and heightened access to all Indonesians - anytime, anywhere. As Simon Sinek says, "People don't buy what you do; they buy why you do it and what you do simply proves what you believe." This is the mantra our team works by, and the goal we strive to achieve.
We’re a high-performing team who are committed to the growth of the company, as well as each other’s personal growths and well-being. Pre-Covid, factions of our team would enjoy catching up over a round of drinks after work. However, with WFH becoming more normalized, we've been sharing our favorite ways to prioritize a healthy work-life balance at home. Off-hours, you’d probably find us binging documentaries on Netflix, whipping up a loaf of bread, or trying our best to survive a YouTube workout.

About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
Job tags: Analytics Research User experience
Job region(s): Asia/Pacific
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