Product Analyst

San Francisco, California

Applications have closed
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Scale AI

Posted 1 month ago

As a Product Analyst, you will lead the charge on building our product analytical infrastructure and driving insights that lead to step-function improvements in how we operate. We handle millions of tasks for businesses looking to scale their ML development, and we’re looking for a talented Product Analyst to help us understand it all in the service of building better products. Your work will vary from one-off investigations to building core dashboards and tables, and it will directly evolve how Scale operates and measures itself. We are looking for candidates who are incessantly curious and who love creating insights out of ambiguity.

You will:

  • Collaborate with leadership, product, operations, and engineering teams to identify, define, and track key metrics to be used in monitoring, planning, and one-off decision-making
  • Work closely with other teams to investigate problems, uncover root causes, and drive quantitative solutions
  • Measure and effectively communicate results to the entire organization
  • Help operators across the business better understand our customers, taskers, and pipeline efficiency
  • Develop repeatable, scalable analytical solutions, such as dashboards, models, or better underlying tables

Ideally you'd have:

  • 2+ years of relevant work experience in a role requiring application of data and analytics to business problems
  • Mastery of SQL and relational databases; experience with scripting languages (e.g., Python/R),
  • Experience with BI tools (e.g., Tableau), and Excel preferred
  • Experience designing and building dashboards (Tableau) - understanding which metrics are most meaningful to the business and the cadence required to measure them
  • Excellent communication and data visualization skills, and the ability to convey complex ideas succinctly
  • Ability to initiate and drive projects to completion with minimal guidance

Nice to haves:

  • Masters or PhD in Operations Research, Computer Science, Mathematics, Statistics, Finance, or related discipline

About Us:At Scale, our mission is to accelerate the development of Machine Learning and AI applications across multiple markets. Our first product is a suite of APIs that allow AI teams to generate high-quality ground truth data. Our customers include OpenAI, General Motors, NVIDIA, Pinterest, Airbnb, and many more.
Scale AI is an equal opportunity employer. We aim for every person at Scale to feel like they matter, belong, and can be their authentic selves so they can do their best work. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Scale AI is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.
Job tags: Analytics Engineering Python Research SQL
Job region(s): North America
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