Product Analyst

Austin, Texas, USA

Applications have closed
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Babylon Health

Posted 1 month ago

We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant.
To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available.
At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us.
We serve millions, but we choose our people one at a time…
What are we looking for? 
We are looking for a Product Analyst who will build out the analytics and reporting infrastructure in our US region to optimise Babylon’s suite of products during a transformative, high growth period. This is not your typical analyst role. You will deliver dashboards, models, reports, deep dives and other analytical products on tight timelines as the business scales while developing a deep understanding of Babylon’s products and operations in the Americas.
You will work intimately with product, design, research and technology teams in order to help drive analytical solutions for products that will help us build the first digital healthcare service that can support millions of patients in the US.

What will you do?

  • Help build and define the reporting and insights processes for some of our core product teams
  • Develop a strong understanding of Babylon’s product across the globe in order to define appropriate metrics and key success indicators
  • Build clear and effective feedback loops to help define the strategy for our product during its transformative stage
  • Create the optimal reporting structure by working closely with product leads
  • Communicate insights and metrics to senior stakeholders and business partners on a regular basis


  • Be the analytical powerhouse behind core analytical projects (from origination to implementation) and create the required models and analysis to drive initiatives that are focused on:
  • Building a product that users love
  • Delivering seamless experiences for patients and clinical professionals
  • Testing the efficacy of new product releases and features
  • Guiding product strategy and prioritisation for future builds

  • Analyse and identify existing priority processes that need transforming or improvement, and then implement your findings. 
  • Developing technology that drives efficiency for our clinical services for millions of patients across the globe
  • Creating solutions that can be easily deployed in multiple markets across the globe
  • Expanding our available offerings and services
  • Build the foundational processes that will enable us to scale nationally and globally and continually optimise them for efficiency and experience
  • Work closely with researchers and designers to help us understand how users interact with our platforms and to validate insights

  • Help build the foundational data infrastructure and analytics platform to assist data-driven teams within operations and across the company
  • Work with data engineers and the Operations Analytics team to help build a data platform that is optimised for its end users
  • Help drive a culture of strong analytics and data-driven thinking across Product

Who fits the role?

  • 2 – 3+ years of experience in a product analytics role.
  • Experience working as an analyst in other roles will also be considered

  • Technical requirements:
  • Minimum 1 – 2 years of business experience using SQL
  • Minimum 1 – 2 years of experience using Tableau or other visualisation tools to build reporting dashboards to analyse data
  • Experience working to tight timelines and experience embedding metrics into business decisions
  • Previous experience working on short turn-around, analytical problems
  • Strong statistical understanding
  • Strong work ethic. You need to want to make a change now – this is less about creating an incredible strategy that will be implemented over the next 5 years, and more about delivering insights that will drive the business for the next 6 months
  • A self-starter that is comfortable owning their outputs, is able to drive new initiatives, and is able to raise the bar within their areas of expertise
  • A candidate with the ability to take initiative in a constantly-changing work environment and adopt a generalist do-what-it-takes mindset
  • Previous experience working in multi-disciplinary teams a plus
  • Strong interpersonal skills and ability to work in a non-hierarchical manner across multiple teams

What is nice to have?

  • Numerical degree: Maths, Engineering, Science, Computer Science, Finance or related subjects
  • Fundamentals in Python and R
  • Experience working in a startup culture
We look forward to hearing from you!


We believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all Babylonians can progress their careers. We’re committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.At Babylon, we have Power of Diversity groups (PODs) to drive positive engagements that create and foster a diverse and inclusive environment and we seek to recruit, develop and retain the most talented people from a diverse pool of candidates.Our mission is to put an accessible and affordable health service in the hands of every person on earth. Diversity and inclusion play a key role in helping us bring this mission to life and create a true sense of belonging for all.
Job tags: Analytics Engineering Python Research SQL
Job region(s): North America
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