Product Designer 1 - GoPay


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Posted 1 month ago

About the Role
They say no man is an island, and this holds particularly true for this role. As a Product Designer, you’ll be part of the team that manages GoPay - Southeast Asia's largest payment gateway. With knowledge of technical design elements and an interest in understanding user preferences, you will tackle any issues with a powerful combination of well-defined flow, wireframes, information architecture, user journeys, and/or storyboards. Product managers and engineers will be your companions during this ride. Best yet, you’ll have the opportunity to flex your solid design skills, getting us even closer to our ultimate goal of designing groundbreaking, formidable, and highly-effective products for Gojek.

What You Will Do

  • Work closely and under supervision of a Senior Product Designer, and follow the predefined process that set by the team
  • Comprehend product briefs and present the ideas/solution to the team under supervision of the Product Design Lead
  • Use basic analytics tools to gather customer data (funnel)
  • Effectively deliver features and improvements in a well-defined scope
  • Define end-to-end wireframe and wireflow for features using standard wireframing tools
  • Document the design process for each feature, such as research findings, ideations, and usability testings, and monitor the impact after the product release
  • Contribute in the team cadence discussion and make occasional short presentation to the team; present team’s updates if needed
  • Proactively seek/give feedback from other stakeholders to make sure concepts are meeting the intended project goal

What You Will Need

  • At least 1 year of relevant experience in the product design industry
  • Ability to handle data and identify problem areas, further map out the user journey, and break the problems into smaller, actionable steps forward
  • Solid knowledge of design fundamentals, such as design thinking frameworks, in order to develop products
  • Ability to sketch ideas into a wireframes, learn how to make wireflows, and conduct wireframing for well-defined features
  • Good knowledge of tools widely used by product designers, such as Overflow, Miro, Sketch, and Figma
  • Knowledge of design validation, either through quantitative or qualitative research
  • Experience working on mobile app and web design
About the Team
Our Gojek design squad currently consists of 100+ designers (around 7 teams) spread across Bengaluru and Jakarta. We create products and services with one goal in mind: to design products that our users love. The team believes that with creation, there's always iteration. We utilize smart, innovative, and impactful design to evolve and improve the quality and characteristics of our products and services, and even to solve various user issues. Our team's motto is "to design is to drive impact" - which powers everything we do as a team. 
The Consumer App stream within GoPay is responsible for building and growing the consumer payments businesses. They own the direct interaction with consumers in the Gojek, GoPay, apps and the GoPay website.
While our team is based all over the region, we are a tight-knit group who are bonded by two things: good design and good bread 🙌. For real - our weekly conversations range from the latest breakthroughs in design and technology to the best sourdough bread recipes out there (WFH has indeed made us into make-believe bread connoisseurs). But whether you like your bread with butter or olive oil, or stay as far away from it as possible (teach us how), we’d be stoked to have you join the fam!

About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
Job tags: Analytics Architecture Design thinking Figma Product design Research Sketch Storyboards Web design Wireframes
Job region(s): Asia/Pacific
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