Senior Product Design Lead

London, UK

Full Time Senior-level / Expert
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Klarna
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Posted 3 weeks ago

About Klarna
Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 200,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 3500+ employees from 90 nationalities.
About The Role
As a Senior Design Lead at Klarna, you will be part of a group of multidisciplinary leaders who define and drive design. You will inspire and develop teams, form clear vision for user experience and raise the bar and quality of design.
Specifically for this role, you will oversee the design vision and execution of our subscription products. You and your team will work through the whole experience of signing-up, onboarding, using and managing subscriptions and funding sources.You will empower your designers and offer strategic insights to product and engineering leadership into how we can shape our product to serve customers who use our services.
About Klarna Design
Klarna design is made of multi-disciplinary teams of Product Designers, UX Researchers, UX Writers, Design Operations Coordinators that elevates and develops the design competence in the company. They possess a clear vision for building a strong community who has passion and drive for great user experience and goes above and beyond.

What you will do

  • You report directly to the VP of Design and the Product Director of Subscriptions and Funding Sources.
  • You work hands-on with key products, as well as lead a team of 2+ designers, providing guidance on the team’s outcome, facilitating collaboration and improving the design process.
  • You work closely with senior leadership from Product, Engineering, Marketing and Analytics for building successful products and cross functional teams at scale.
  • You partner with other design leaders across the company to build processes, rituals and to develop design organization effectively.
  • You influence the product strategy and keep the execution at the highest level.
  • You foster an environment of diversity and trust, where designers can accomplish their best work and reach their full potential.

Who you are

  • You have at least 5 years of relevant design experience in digital products, last 1-2 years in hiring and developing a team of product designers.
  • You have background or equivalent practical experience in Design, Human-Computer Interaction or relevant field. 
  • You have a portfolio with a track record in designing and shipping products you personally worked on, but it would also be nice to see examples of your team’s achievements.
  • You influence product strategy and are great at communicating design vision and execution to senior leadership and various stakeholders.
  • You are a thoughtful and empathetic leader, who hires and develops team members to reach their full potential.
How to apply
Send over a CV & Portfolio in English. We recommend you submit your application as soon as possible as selection and interviews are held continually.
Note: A portfolio is an essential element of the application for a Design role at Klarna. Applicants who do not supply a link or PDF with samples of their work can unfortunately not be considered.
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Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.
Job tags: Analytics Engineering Human-computer interaction Product design User experience
Job region(s): Europe
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