UX Designer - AWS Serverless

Seattle, Washington, USA

Full Time
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Posted 1 month ago

Amazon Web Services (AWS) is seeking a talented and passionate senior user experience designer to join our growing design and research studio. This senior user experience designer will have a significant impact on our business as they contribute to the design direction for Serverless. Serverless, enables developers to build and run applications instead of spending time managing infrastructure and servers. AWS services in this space include Lambda, Serverless Application Model, Serverless Application Repository, AppFlow and API Gateway.

Throughout the strategy, design, and development lifecycle, the designer will work collaboratively with a strong design team, engineers, product managers and executives. In addition, the senior user experience designer will be expected to be a design thought leader and mentor other designers.

AWS provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. AWS UX Design and Research works to enable our users, from Netflix to your next-door neighbor, to harness the power of the cloud. If you want to work on some of the world’s biggest design challenges, and make tools that builders will use to create the great products of tomorrow, join our team.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Mentorship & Career Growth
We care about your career growth too. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.

Work/Life Balance
It’s not about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.




Responsibilities
· Lead the design of useful, usable, and desirable products in a team environment. Work with leadership in design planning and goal creation.
· Understand customers and their needs through market analysis, customer research, and feedback.
· Use business requirements to assist in developing use cases and high-level requirements.
· Design the architecture, interface, and interaction flow of services and experiences.
· Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes.
· Facilitate the design process, present and iterate design solutions.
· Craft, pitch, and validate long-term design strategies.
· Continually iterate and evolve the way we design for and learn from our customers.
· Chart a course for yourself and others in ambiguous situations. Mentor and develop designers within your own organization and beyond.




Basic Qualifications


· 6+ years of industry experience as a user experience designer, interaction designer, information architect, or similar design-related role.
· 6+ years experience working in direct collaboration with product leadership, development managers, and cross-functional stakeholders.
· Bachelor's degree or commensurate experience.


Preferred Qualifications

· Experience creating prototypes or wire-frames for complex web applications and/or workflows.
· Fluency in best practices for information architecture and design, as well as strong knowledge of usability principles and techniques.
· Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps.
· Experience with UX design for complex workflows for technical customers.
· Experience working with stakeholders to plan and execute programs that are strategic in nature.
· Experience owning large-scale projects, communicating timelines, and executing independently.
· Experience designing and prototyping with tools such as Sketch, InVision, Photoshop, Illustrator, or similar.
· Ability to prototype
· Master's degree in design, human-computer interaction (HCI), or equivalent degree.
· Strong verbal communication and presentation skills.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/en/internal/disability/us.


Job tags: Architect Architecture AWS Human-computer interaction InVision Prototypes Research Sketch User experience User research UX design Wireframes
Job region(s): North America
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