Product Manager

San Francisco, California, United States

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The RealReal
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Posted 3 weeks ago

The RealReal is seeking a Product Manager to continue innovating on digital products that delight our buyers and consignors. As a product owner, you will drive the conceptual and technical development of product ideas from end to end, including creating business cases, prioritizing scope ruthlessly, and working directly with a full stack development team on a daily basis. You will also be responsible for stakeholder management and partnering with user experience and engineering to launch initiatives that deliver value to the customer and our business.

What You Get To Do Every Day

  • Understand customer and business needs and translating to solutions delivered through technology
  • Own and lead initiatives
  • Drive development teams to deliver solutions that meet business needs
  • Explain the why to development teams including problem statements and supporting data 
  • Drive to key milestones, removing blockers, and resolving issues
  • Present to project stakeholders on a regular basis, including scope recommendations, launch plans, project performance post-launch and go-forward plans
  • Monitor key metrics and ensure those metrics are upheld or improved

What You Bring To The Role

  • 2-4 years of experience in Product Management, including eCommerce
  • Self-motivated and thrive in a fast-paced environment, working independently on several initiatives at a time
  • Proven track-record: past projects were consistently successful (i.e. met the consumer’s need, met business objectives, delivered on-time with no/few surprises)
  • Creative problem solver. Able to identify real obstacles and viable solutions
  • Outcome oriented: not reactionary; clearly and continuously communicate the desired outcome and work collaboratively to create a path to achieve it
  • Consensus builder. Able to curate and build on the ideas of others in pursuit of the best solution
  • Must be an excellent communicator with strong organizational skills
  • Must have strong product vision & instincts and demonstrate thought leadership
  • Strong understanding of product-building areas including engineering, design, analytics, and user research/insights
  • Must have a great understanding and empathy for The RealReal customers and be their advocate
  • Rigorous: ask hard questions, validate their assumptions, and make sure asks align to the actual needs of the business
  • Have a great eye for a good technical solve and must be able to collaborate with engineers

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

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Job tags: Analytics Engineering Product management Research User experience User research
Job region(s): North America
Job stats:  5  0  0
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