Product Designer, Onboarding and Activation- Single Player - Location Flexible

San Francisco, CA; Remote - US

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Posted 2 weeks ago

Role Description

The Single Player Squad in Onboarding & Activation is focused on connecting our Basic and Plus users to value. As a cross functional squad, they drive engagement, activation and retention by building personalized onboarding and feature discovery experiences so our customers get the most out of Dropbox.   Are you energized by interaction design and solution exploration, flexing your interaction design superpowers to create polished and frictionless onboarding experiences? Your designs will bring moments of joy to our customers as they find their ah-ha moment.You will play a leading role in establishing design principles, designing components, and contributing to the design system for onboarding. Collaborating with our Marketing and Growth teams to explore new ways of identifying customer intent early on in the funnel, educating your peers by sharing learnings and consulting other Dropbox teams on design best practices for onboarding.

Responsibilities

  • Exploring bespoke ways of identifying customer intent.
  • Exploring bespoke ways of guiding our customers to value in-app.
  • Designing polished interfaces and meaningful interactions.
  • Designing holistic experiences from sign up to ah-ha.
  • Leading design Sprints, brainstorms and other generative working sessions.
  • Collaborating with Product partners to identify customer centered problems.
  • Collaborating with Engineering partners to identify edge cases and design solutions for them.
  • Evangelizing and presenting learnings and best practices with others working on Onboarding.

Requirements

  • Prototypes with Figma (or similar tools like Sketch, Adobe XD, Framer, etc).
  • Refines their solutions and designs through usability testing.
  • Spikes in interaction design.
  • Approaches designing a user’s journey holistically.
  • Collaborates with cross functional partners.
  • Communicates clearly, and with compelling presentation and style.
  • Comfortable with travel, potentially quarterly post-COVID.
Job tags: Adobe XD Engineering Figma Framer Prototypes Sketch Usability testing
Job region(s): North America Remote/Anywhere
Job stats:  2  1  0
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