Product Designer - Emerging Products (Financial Identity)

San Francisco

Full Time
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Plaid Inc.
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Posted 1 month ago

At Plaid, we believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Today, hundreds of companies such as Acorns, Stripe, and Venmo rely on Plaid to integrate with banks and the financial system, and ultimately to give people more control over their own finances. We’re on a mission to unlock financial freedom for everyone.
About Design at PlaidThe design team at Plaid is made up of product designers, design systems designers, brand designers, researchers, and content strategists who work with our cross-functional partners to create Plaid’s products.
What you’ll do hereWe’re looking for an experienced product designer to join our Emerging Products team focused on Financial Identity. The Financial Identity Team (FIT) partners with customers who need to understand a consumer’s financial identity to offer them new financial services. 
Within the FIT team, you will help Plaid define the next generation of financial identity products — you will be supporting and even running research to uncover insights, shaping long-term product strategy together with cross-functional partners, and designing and shipping world class experiences.

What excites you

  • Giving people more control over their financial livesWorking on both the 0 to 1 stage and the 1 to 10 stage of problems
  • A product-minded culture that moves rapidly from planning and executing user research, to prototyping and testing ux recommendations
  • Working with our user facing financial product, helping optimize it in places and expand it in others, to meet the needs of our new end-user facing use cases
  • Closely collaborating with engineering, product management, and business teams on strategy, from definition to execution
  • Contributing to our design culture through collaboration, presenting work, and sharing feedback
  • Working with our Design Systems team to bring uniformity across all our products and platforms

What excites us

  • A diverse portfolio demonstrating strong product design skills and experience in: conducting user research, translating research into product insights, mapping customer journeys, prototyping and testing ideas, and shipping high quality work. 
  • Experience contributing to or shaping strategy and product direction for 0 to 1 products.
  • Experience scaling those products is a strong plus. Deep understanding and consideration of business needs, goals, and metrics.
  • Clear track record of having considered business KPIs in past work.
  • Contribution to shaping business goals is a strong plus.
  • Strong, repeatable, and transparent design process as shown in past project work.
  • An avid story-teller, skilled in effectively communicating their process and design decisions.
  • Ability to communicate effectively with all stakeholders and contribute ideas across the entire product development process.
  • Demonstrated experience and excitement for deep cross-functional collaboration.
  • Relevant experience in the Financial Technology industry or with Financial Identity related products is a plus. 
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at
Job tags: Design systems Engineering KPIs Product design Product management Research User research
Job region(s): North America
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