Senior Product Manager - GoFood Content


Full Time Senior-level / Expert
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Posted 2 weeks ago

About the Role
As our Product Manager for GoFood's Product team, you'll get to help solve consumer problems, define product visions, and build these products to scale. With your quick-learning, self-driven, and motivated attitude, you'll drive the conceptual and technical development of our GoFood product ideas that will be rolled out region wide. Working closely alongside talented team of designers, researchers, engineers, and data scientists, you will craft beautifully simple solutions for our consumers and internal teams to utilize on a daily basis. Your work will improve data accuracy to help users remove confusion and reduce inaccurate orders, and better position GoFood as the most preferred and convenient food delivery platform in the region and beyond.

What You Will Do

  • As part of the product team, build the product vision and execute on the prioritized roadmap for your product area
  • Build systems/ tools that will ease the daily operations of our GoFood merchant-partners
  • Build self-serving tools to enrich restaurant and menu item metadata
  • Build and optimize self-serving tools that will enhance GoFood's onboarding processes and flow
  • Build internal tools that will optimize the Operations team's daily tasks
  • Maintain and enhance restaurant data synchronization between multiple internal systems
  • Collaborate with the Business Analytics and Data Science teams to build models that will detect and improve content quality, accuracy, and completeness
  • Collaborate with internal stakeholders across Business, Ops, and Sales teams to formulate problem statements, develop launch strategy, and create product messaging and training

What You Will Need

  • A Bachelor’s / Masters or an equivalent degree, preferably in engineering or management
  • At least 4 years of experience as a product manager, ideally working on consumer-facing, large-scale products (Prior experience working with marketplaces or food delivery is a great plus)
  • Analytical and data-informed; a love for digging into the data to understand nuances, and define & measure success on every project; SQL skills are a plus
  • Experience working with data science teams, building and shipping features that rely on machine learning / models
  • Experience as a product manager working with distributed teams is desired
  • Ability to work with agile product development teams and identifying new ways to help your team be effective
  • Ability to learn quickly, comfortable teaching yourself new skills, and thrive in a complex and fast-paced environment
  • A passion for your users (In this stream, your stakeholders will be both internal and consumer/merchant-facing)
About the Team
Our GoFood team is a big family of 100 software engineers, product managers, designers, and data scientists based predominantly in Indonesia and India. As Nasi Goreng is to the people of Indonesia, we are to Gojek: providing the nourishment to sustain our business from the inside out. Our main responsibility is to cater customers with the best selection of food at the most affordable prices. We also ensure world-class user experience for our consumers and opportunities for growth for our merchant-partners and driver-partners. How does one achieve this, you may ask? By listening and collaborating diligently with these parties in efforts to understand their preferences and solve their daily problems.
A primary focus area for the GoFood product is to drastically improve the relevance of search results shown to users to help improve their search and discovery experience. GoFood's Content stream was built in early 2019 to solve internal content operational needs by monitoring and providing accurate data on the platform. Now, our mission has evolved to include scaling up the richness and variety of restaurants and menu item data, not only ensuring the contents' accuracy, but quality and completeness, as well.
Our team is particularly driven by our shared passion to always deliver the best we can, and (of course) our common love of good food. Every month, our team fields more than 200 million transactions on the GoFood platform. While this may already seem like a massive number, we're hungry for more.
When our laptops are shut, you'd probably find us engrossed in the latest blockbuster movies, whipping up new recipes in the kitchen, bonding over a game of Skribbl, or using GoFood to order from delicious food spots in town (what can we say… we’re loyal!).

About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
Job tags: Analytics Engineering SQL User experience
Job region(s): Asia/Pacific
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