Senior Product Manager, Matching and Dispatch

San Francisco, CA - Remote, US Based

Full Time Senior-level / Expert
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Posted 1 week ago


Every year, people across the world spend nearly one trillion dollars on groceries. It’s an industry that’s been around for centuries. Food itself, however, has been a constant in people’s lives since the beginning of time. Yes, sustenance is crucial, but it’s also much more than that. Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level. It provides a much-needed break in a long day, a taste that brings back memories, a creative experiment, a shared meal with loved ones, or even comfort during a hard time. Whether it’s a special occasion or an everyday occurrence, it should always be easy for people to get the ingredients they need.

The Instacart Product Team is dedicated to making grocery shopping effortless for everyone. By helping take care of the shopping, we help people get good food and give them back time, so they can do what matters most to them. We’re finding solutions to large-scale challenges that will forever change the way people feed themselves and their loved ones.


As a Senior Product Manager, your job will be focused on building and implementing matching and dispatch solutions that balance marketplace efficiency and fulfillment quality. This individual will work in collaboration with engineering, machine learning, data science, and cross functional teams across the company, to deliver solutions that ensure every unit of work is offered to the shopper best suited to deliver the highest quality of fulfillment. The role demands a mix of analytical prowess, critical thinking, and technical depth. In this role, you will:

  • Lead a cross-functional team of engineering, machine learning, data science, operations, marketing, and more
  • Drive product definition, strategy, and long term vision for Matching and Dispatch that balances marketplace efficiency and fulfillment quality
  • Work across product, engineering and cross functional teams to build a roadmap and execute against that vision
  • Work closely with Engineering, Machine Learning and Data Science teams to build, experiment, iterate and launch product features and optimization models that can ensure the highest quality of fulfillment
  • Communicate product plans, launches and results to a wide range of internal stakeholders, including Executives, Policy, Marketing, Finance and Operations teams


  • 4+ years in Product Management at a technology company, ideally working on marketplace matching or real time dispatch problems
  • Experience building high performance, real time data driven, machine learning products at scale
  • Experience delivering impact backed by data in a dynamic marketplace setting
  • Superior data and analytical skills including the ability to define and unpack multiple inter-related metrics
  • Experience influencing the Executive Team members on key strategy and cross-functional initiatives
  • Masters’ or advanced degrees, ideally in a technical or quantitative discipline. Data Science/Engineering background a plus
Job tags: Engineering Product management
Job region(s): North America Remote/Anywhere
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