Junior UX Researcher

PT Lisbon

Full Time Entry-level / Junior
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Farfetch
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Posted 1 month ago

As a Junior UX Researcher, you will learn your craft from the ground up. Under the guidance of seasoned researchers, you will provide hands-on support to tactical design research, as well as high-profile strategic projects. You will be afforded the opportunity to grow your skill set at a rapid pace as you benefit from a crash-course in all things UXR.

This will include:

Involvement in a diversity of projects and approaches e.g. one-to-one interviews, focus groups, journey mapping, ethnography, surveys;

Regular training and support through structured programmes in the team e.g. UXR Clinic, UXR Academy;

Exposure to product design, and the wider product development lifecycle;

Developing an e-commerce mindset as you gain an inside look at the inner workings of our luxury marketplace.

WHAT YOU'LL DO

  • You will offer helping hands to our established team, supporting on a range of projects under the guidance of various Senior Researchers - everything from note-taking during interviews, to video editing, to populating content for reports
  • You will supplement primary research data with secondary sources wherever possible, including quantitative data
  • You will lead largely independently on secondary analyses of rich customer data as part of smaller-scope projects which you will own and drive
  • You will partner with Product Designers in usability testing of prototypes, leading on script writing, analysis and reporting, developing a specialism in remote unmoderated testing
  • You will maintain a library of insights to ensure that our customer content is readily available, up-to-date and accessible by all
  • You will participate in recruitment of research participants on occasion

WHO YOU ARE

  • An early-career who wants to the learn the foundations of UX research from the group up
  • Hungry to learn from an experienced team of researchers who will act as role models and mentors
  • A supportive team player who thrives on making a difference, no matter how big or small
  • Attentive to detail with high standards for written content and presentations
You will be part of the UX Research Team: Consumer at FARFETCH, within the wider Consumer Product Design Team. This lean team of 10 researchers plays a leading role in driving the product strategy at FARFETCH, by helping every Farfetcher understand the needs of the luxury customer inside out.
Job tags: Product design Prototypes Research Surveys Usability testing UX research
Job region(s): Europe
Job stats:  2  1  0
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