Product Manager

UK London

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Farfetch
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Posted 1 month ago

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. PRODUCT We're the customer experts and advocates. Our teams work on the end-to-end product lifecycle; from understanding the motivations and needs of our customers and partners, to designing and testing hypotheses, to creating industry-leading experiences for luxury shoppers, sellers and service providers.
We set our Product vision and achieve our strategy in close partnership with teams across the business.  THE ROLE As a member of the Consumer Product team for Private Client you will promote the product strategy and definition by translating our most valuable customer needs and goals into business and product requirements.
Our aim is to provide the VIP experience of reference for the industry to our top customers. You will partner with the Analytics, Research, Design, Private Client, Engineering and other Consumer Product teams to deepen our customer understanding and build experiences to nurture their loyalty and relationship with Farfetch.

WHAT YOU'LL DO

  • You will Help establish a clear product roadmap for our Private Clients.
  • You will be the voice of the consumer within the product team
  • You will partner with design & engineering teams to build outstanding products
  • You will Create business cases for consumer opportunities
  • You will Manage dependencies with partners and reprioritize where needed

WHO YOU ARE

  • Experienced in a product management or similar role
  • Experienced in understanding and handling customer needs and problems
  • Experience in topics such as CRM, luxury, ecomm, marketplace or similar
  • Experienced in shaping a product roadmap based on partner needs, research, data, and industry trends
  • Experience in consumer-facing digital products (websites, apps)
  • Experienced in working with complex and fast-growing companies

REWARDS & BENEFITS

  • FARFETCH Equity plan and annual discretionary bonus
  • Flexible benefits - Private Medical Insurance, Dental Insurance, Gym Memberships, Pension scheme and more
  • Critical Illness Insurance and Life Assurance
  • Access to Unmind: an independent and completely confidential digital mental health platform
  • Flexible working environment and more!

EQUAL OPPORTUNITIES STATEMENT

  • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.
Do you want to be part of a global team of product minds, who are reshaping the luxury ecommerce industry?!
LONDONOur London office is located in Old Street, London's tech hub, and is home to a broad range of teams including Commercial, Marketing, and Product. Our open plan space is ideal for collaborative working and sharing ideas, or you can enjoy some quiet time in our dedicated library. We also have a large outdoor terrace which is the perfect spot to have a team lunch or host events.
Job tags: Analytics Engineering Product management Research
Job region(s): Europe
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