UX Designer - AWS Commerce Platform - Payments

Seattle, Washington, USA

Full Time
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Posted 2 weeks ago

Are you interested in inventing and simplifying the payments experience for AWS customers? Would you like to tame complexity and create a satisfying and intuitive payments experience? Looking for a job where your work has global impact on thousands of startups to the Fortune 100?

The AWS Commerce Platform team is looking for a talented UX designer to create elegant, simple, yet robust payment experiences. AWS serves globally thousands of customers large and small in every industry. They have different needs depending on their local, services they procure from AWS, complexity of their cloud architecture as well as payments regulations and preferences. This role will lead payment experiences that tame complexity and make AWS payments simple and easy for a wider variety of personas and companies.

This UX Designer will have a significant impact on the business as they lead the design direction and implementation for the payment experience. This key team member will work collaboratively with engineers, product managers, executives, and other designers, leading design throughout the strategy, design, and development life-cycle.

We care about your career growth too. You will be part of the larger CX team at AWS, where you learn from many talented designers. Once you join the team, you and your manager will jointly craft a career plan and you'll review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.

About You
You are an experienced design leader, ready to champion human centered design to simplify complicated tasks, workflows, and insights from data for technical and non-technical customers. You thrive in working with diverse, cross-functional teams that include product managers, engineers, data scientists, and marketers.

You have deep knowledge and practical experience in all aspects of UX design for software applications, from user research and idea generation to interaction design and functional design prototyping. You focus on details and obsess over ways to improve the customer's experience. You have big ideas and aren't afraid to experiment, because you know failure is an important part of innovation.

If you have concerns about the job requirements or technology, but still feel like you'd be a good fit. Don't let that stop you. We're looking for talented, motivated UX designers to bring their unique skills to the role--and we're flexible in order to find the right candidate.

We care about your career growth. Once you join the team, you and your manager will jointly craft a career plan and review it regularly to ensure you're on track to meet your goals. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.

Responsibilities
We need a creative and customer-obsessed UX Designer to work with product leadership to infuse strategy with design thinking to lead the design for commerce experiences that provides customers easy ways to manage their payment experience for both simple and complex bundles of services that they buy from AWS. This position requires deep customer focus, the ability to dive deep, innovate, simplify, and design bar raising experiences.

You’ll be responsible for driving design deliverables such as interaction models, scenarios, sketches, story boards, wireframes, user interface designs, and prototypes. You're an expert at using UI design tools and prototyping in HTML/CSS. You know how to balance qualitative and quantitative data to help make the best user-centered design decisions.
· Engage with AWS leadership to infuse business strategy with human centered design thinking.
· Help a growing UX team develop a comprehensive design vision, approach, and strategy
· Use business requirements and market research to assist in developing use cases and high-level requirements
· Drive design projects through all phases, from user research and exploratory prototypes to design reviews, delivery, and usability testing.
· Collaborate and communicate effectively within cross-functional teams that span design, product, engineering, and management.
· Conduct and participate in design reviews with executives, product teams, designers, and stakeholders across the organization.
· Mentor and develop designers and Contribute to the User Experience group’s shared knowledge of user-centered design and research methodologies

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation

Basic Qualifications


Basic Qualifications
· 7+ years of experience as a user experience designer, product designer, interaction designer, or similar role
· Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience
· An online portfolio or samples of work demonstrating user-centered design solutions with measurable outcomes

Preferred Qualifications

Preferred Qualifications
· Payments experience a plus
· Experience defining and maintaining design patterns and UX standards.
· Excellent communication, presentation, interpersonal and analytical skills including the ability to communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.
· Ability to create functional prototypes in HTML, JavaScript, CSS.
· Experience driving user research/usability tests and interpreting usability test data.
· Familiarity with the technical considerations involved in designing for complex systems.
· Customer-obsessed, detail-oriented and comfortable working on highly technical teams.
· An unfailing passion and capacity to advocate on behalf of our users.
· Experience and/or familiarity with financial and accounting systems and concepts.

Job tags: Architecture AWS CSS Design thinking Engineering HTML Human-computer interaction JavaScript Prototypes Research Sketches Usability testing User experience User research UX design Wireframes
Job region(s): North America
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