Senior Manager of Product Marketing - EMEA

London

Full Time Senior-level / Expert
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PagerDuty Inc.
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Posted 2 weeks ago

PagerDuty is interviewing, onboarding, and working 100% virtually at this time. As we look to the future, we plan to be ‘distributed by design’, meaning unless your job requirements make it necessary to be in a PagerDuty office, you may choose to work in-office, remotely, or hybrid. We’re focused on inclusion and employee well-being by building a culture that isn’t location specific, and gives equal opportunity to everyone—regardless of where you are working.
OverviewPagerDuty is a digital operations management platform that empowers the right action, when seconds matter.For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.
We’re growing fast and looking for ambitious people who share our values and customer devotion mindset to join our high caliber team.
As the Senior Manager of Product Marketing at PagerDuty, you’ll be driving go-to-market strategy for multiple products, building messaging, leading product launches, developing persona-based content, enabling the field, and much more. In this role, you will be managing the external-facing efforts for our portfolio of products that are part of the broader PagerDuty platform for real-time operations. Do you have strategic skills, disruptive thinking, technical chops, and a can-do attitude? Would you like to have fun in a high-growth, high-energy environment? If so, this role is for you!

How You Impact Our Vision

  • Develop product positioning and messaging that differentiates our product by understanding customer needs, product capabilities and roadmap, market trends, and competitive landscape
  • Understand the customer personas, analyze target markets and conduct gap analysis to identify opportunities for improvements across the marketing mix
  • Serve as a strategic peer to in region field marketing, sales, business development, and other teams to influence go-to-market strategy
  • Shape our corporate message and storytelling by creating sales presentations that align to the customer journey
  • Produce product and technical content (blogs, ebooks, solutions briefs, webinars, etc.) to support thought leadership and demand generation campaigns
  • Collaborate with the campaigns team to execute integrated campaigns to accelerate pipeline
  • Define stories for engaging product demonstrations that are used on stage, in videos, and across digital channels to showcase product innovation and differentiation
  • Establish strong relationships with customers and define the product value proposition through the customer lens
  • Influence the industry’s understanding of PagerDuty’s vision through engagement with industry analysts, executive briefings, and public speaking engagements

About You

  • 3-5+ years of B2B Product Management and/or Product Marketing experience at a high tech or SaaS company. Engineering background a plus; MBA a plus but not required
  • Strong domain expertise in DevOps and ITOps markets, working with technologies like automation or continuous delivery/deployment 
  • Proven track record of launching and growing successful products in close collaboration with sales, customer success, product management, partners, and other stakeholders
  • Prior experience creating marketing personas, audience segmentation, campaign management, and channel development
  • Prior experience in developing and implementing persona-based messaging, value drivers and content across multiple mediums
  • Experience nurturing and growing open-source communities
  • Demonstrated ability to lead by influence, drive change, and orchestrate strategy, planning, and execution across cross-functional teams
  • A can-do attitude and hunger to learn and grow. You're eager to jump in and get things done, don't get flustered in dynamic environments, and can work with a high degree of autonomy
  • Experience using data to drive decision-making
  • Experience crafting, driving, and running go-to-market plans across all channels



PagerDuty Offers:- Competitive salaries and company equity- ESPP (Employee Stock Purchase Program)- Retirement plan with company match- Comprehensive benefits package from day one - Company paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent- Paid vacation time - 3 weeks accruing in first year, 4 weeks accruing every year after- Paid holidays and sick leave- Paid employee volunteer time - 20 hours per year- Bi-annual company-wide hack weeks- Mental wellness programs
About PagerDutyPagerDuty, Inc. (NYSE:PD) is a leader in digital operations management, serving over 13,800 customers and 700,000 users in 90 countries, including 60% of the Fortune 100. Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. 
At PagerDuty, we believe you do your best work in a culture that fosters inclusion, well-being, and innovation. As a Dutonian, you will have ample opportunities to advance your career and connect with colleagues: virtual all hands calls, learning & development programs, bi-annual hack weeks, volunteering events, ERGs (employee-run groups focused on cultivating a sense of belonging for all) - there’s something for everyone. Learn more on Instagram, @pagerdutylife.
From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
Additional InformationPagerDuty is for people. Meaning, we extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.PagerDuty uses the E-Verify employment verification program.To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.
Job tags: Engineering Product management Value proposition
Job region(s): Europe
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