Senior UX Researcher

Boston, Massachusetts

Full Time Senior-level / Expert
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Talend
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Posted 1 week ago

WHO WE ARE:
We are changing the way the world makes decisions! Talend is a global leader in data integration and data integrity. Our software is used to truly transform business and companies with data. We believe our company has a certain Je ne sais quoi that makes us special and gives us opportunities with purpose. We pride ourselves in our values of Passion, Agility, Team Spirit and Integrity.
We help companies take their data from chaos to clarity by delivering complete, trusted, and timely data to the business.
With over 1,400 employees, we support more than 4,750 enterprise customers globally who have chosen Talend to put their data to work. We are consistently recognized by Forrester and Gartner as a leader in the Data Integration Market and our plan for the future is even more exciting.

In this strategic role, you would be joining Talend’s newly formed Incubation Team. The incubation team is a cross-functional team that identifies, researches, and tests new product concepts that will help our users take the work out of working with data. In addition to performing user research, you will be creating prototypes based on your findings and the expertise of subject matter experts throughout the company.  

YOU WILL DO THE FOLLOWING:

  • Serve as the voice of the customer, bringing together insights from business, design, and technology viewpoints
  • Align with key stakeholders in product and engineering to create a research plan that can propel the company forward in its product strategy
  • Identify the best research methods (both qualitative and quantitative) for a given problem and put together a research plan that is designed to bring valuable insights within a realistic scope based on project goals and timelines
  • When applicable, identify and recruit the appropriate research candidates
  • Lead projects primarily focused on understanding user needs, problems, and opportunities
  • Collaborate with product management stakeholders and translate user needs into initial wireframes or concept tests
  • Equip the product, design, and engineering teams with user/persona, business, design, and technology insights that will help them guide their product development

ABOUT YOU:

  • 5+ years of relevant product design experience. (Experience with SaaS products is a plus.) 
  • Have a portfolio of work that showcases their problem-solving process. 
  • Passionate about bringing the user and the users’ business needs to the center of
  • Comfortable with the occasional strategic shift that comes with working on a team that values agility. 
  • Have a self-starter, get-it-done mentality (Displays intellectual curiosity, innovation, creativity, persistence, commitment, passion and optimism)
  • Very experienced with qualitative and quantitative user research methods
  • Have experience consolidating business, technology, and user needs to make recommendations on product roadmap features
  • Comfortable collaborating with teams from all parts of the business
  • Thrive on finding creative ways to find user feedback and to improve our current processes
  • Have a degree in Human-Computer Interaction, Psychology, Social Sciences, or equivalent working experience
#LI-LC1
AND NOW, A LITTLE ABOUT US:
Talend has received some pretty impressive accolades along the way:
- CEO named a 2020 Top Diverse Leader by the National Diversity Council- 5th consecutive year named a Leader for Data Integration Tools in the Gartner Magic Quadrant 2020- 3rd consecutive year named as a Leader for Data Quality Solutions in Gartner Magic Quadrant 2020- Recognized as a Challenger for Enterprise Integration Platform as a Service (iPaaS) in Gartner Magic Quadrant 2020- "2018 Best  Public Cloud Computing Companies To Work For" by Glassdoor- Named Leader in The Forrester Wave™: Enterprise Data Fabric- Ranked in the DBTA “100 Companies that Matter Most in Data”- Listed in the CRN Big Data 100 Companies We are passionate about helping companies become more data driven; and, if we can be honest, we are all geeks at heart who pride ourselves on the vibrant company culture that we have built. 

As a global employer, Talend believes our success depends on diversity, inclusion and mutual respect among our team members. We want to look like our customers, and we recruit, develop and retain the most hardworking people from a diverse candidate pool. We are committed to making all employment decisions on the basis of business need, merit, capability and equality of opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job tags: Engineering Human-computer interaction Product design Product management Prototypes Research User research Wireframes
Job region(s): North America
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